Elena Seva

Supporter Services Coordinator at World Animal Protection Canada / Protection Mondiale des Animaux
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Contact Information
Location
CA
Languages
  • Español Native or bilingual proficiency
  • Francés Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Alemán Elementary proficiency

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Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Supporter Services Coordinator
      • Jan 2018 - Present

      - Departamento de Fundraising, especialista en relaciones con los donantes. Apoyo al programa de donantes de valor y estrategia de fidelización en los diferentes canales. - Apoyo en tareas de lobby a instituciones de habla francesa. - Colaboración estrecha con el equipo de marketing digital en limpieza de base de datos, segmentación y coherencia del mensaje. - Responsable del Programa de Voluntariado, incremento en número y duración de los voluntarios. Diversificación del programa según las necesidades de los diferente departamentos. - Funciones de traducción del inglés al español y francés, parte del equipo de Estrategia para ampliar la audiencia y repercusión de la organización en franco-canadienses. - Contribución a la misión y estrategia de la Organización (en constante evolución por los diferentes programas de rescate y bienestar animal) actualizando información para los equipos y donantes. Parte del Equipo de Relevancia en Canadá.

    • Independent political scientist - Assistant in Parlamentary Work
      • Apr 2015 - Jun 2015

      • Responded to enquiries from other political groups, the media, lobbyists and pressure groups. • Researched local, regional, national and international issues as required, and ensured that the political candidate was aware of any relevant matters; • Carried out communication activities such as drafting texts for the general public as well as for internal use, newsletters, updating intranet and internet sites. • Wrote press releases to promote the candidate and assisted him in tv and radio debates. • Created a Campaign website and managed its content; supervised the coherence of the message in social media channels (Facebook and twitter). • Oversaw advertising, and assessed how to use print, radio and television most effectively to ensure the political message reached and resonated with voters. • Organized the Campaign field work to attract individual votes: coordinated and trained volunteers, distributed Campaign materials, and networked with other campaigns and causes, neighborhood canvassing efforts and visibility events (ex: “Beers and Politics”, “Whatsapp with the candidate” and visits of national leaders).

    • Accounting
    • Professional training consultant
      • Nov 2013 - Feb 2015

      Coordinated the training programme for social entrepreneurs in collaboration with our partner ESIC Business & Marketing School, assuring the ethical perspective. Taking into account the newest tools in measuring social performance, SROI, the latest international standards in CSR and the different stakeholder’s approaches. Organized the logistics for the training sessions in various locations as well as corporate funding events with the general public (Social Cafés and Social Go!). Responsible for distributing learning material during the workshops and for communicating the evolution of the program within the different departments. Created and analyzed training survey feedback from both sides: generated summary reports for upcoming trainings sessions.

    • Business development- Budget planner
      • May 2013 - Sep 2013

      Planned budget and logistics for exhibiting in professional tradeshows (Festival BD Angoulême, Fan Expo Toronto, Middle East Film and Comic Con Dubai, Kapow London and Comic Con New Delhi). Prepared a detailed record-keeping system for the Tax file of the upcoming years. Represented the company interests and maintained communications with Spanish, English and French speaking clients. Planned budget and logistics for exhibiting in professional tradeshows (Festival BD Angoulême, Fan Expo Toronto, Middle East Film and Comic Con Dubai, Kapow London and Comic Con New Delhi). Prepared a detailed record-keeping system for the Tax file of the upcoming years. Represented the company interests and maintained communications with Spanish, English and French speaking clients.

    • Administrative Executive
      • Mar 2010 - Mar 2013

      Human Resources support in issues related to the personnel's rights (processing maternity leaves, special needs requirements). I also designed, developed and maintained various databases (e.g. payroll system) and ensured they were regularly updated. Responsible for training the Reception team: creating different documents to enhance the inside communication and Guides to help the easier integration of the new members. Arranged for and supported visits to the company (travel agency, organizing events, and hotel booking services). Planned, budgeted and ordered office supplies as well as catering and vending services. Supervised security issues: coordination with the Security team supporting and activating the Badge system to all employees and visits, and applying the newest Security's Protocol.

    • Market Analyst
      • Mar 2008 - Apr 2009

      Supported logistical services for local companies from the Region of Valencia and promoted their activities and sales in the UAE and Qatar markets. Bureau’s operating roles: maintained bookkeeping, scheduled Director’s agenda and prepared material and training sessions for the new interns and a secretary (5pax). Conducted studies and analyses in Market Research, focusing on the legal framework and economical potential of different Spanish products (e.g. natural stone, olive oil and architectural services) in the United Arab Emirates.

    • Administration executive - HR
      • Sep 2006 - Nov 2006

      In charge of elaboration of new employees’ contracts ensuring the application of the administrative policies of the organization and the Spanish and European Law. Assistant to the Human Resources department, following the necessary protocols to ensure the proper onboarding and guidance required for the new employees. Data entry and management of the payroll program. In charge of elaboration of new employees’ contracts ensuring the application of the administrative policies of the organization and the Spanish and European Law. Assistant to the Human Resources department, following the necessary protocols to ensure the proper onboarding and guidance required for the new employees. Data entry and management of the payroll program.

Education

  • UNDP
    United Nations anti-corruption course
    2015 - 2015
  • Diplomatic School - Foreign Affairs and Cooperation Ministry
    Expert on European Union Studies, Political, economical and social analysis
    2011 - 2012
  • University Autonoma of Madrid
    Master In Mediterranean Studies., Society, Politics and International Relations Specialization.
    2006 - 2010
  • Universidad Politécnica de Valencia.
    Expert on International Bidding, International Business, Trade.
    2007 - 2008
  • University Complutense of Madrid
    Political Science and Administration, Specialisation on International Relations
    2000 - 2005
  • University of Robert Schuman of Strasbourg, France
    Certificate of European Political Studies., International Law and Political Studies
    2003 - 2004

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