Content creator and Digital trafficker

• Dec 2022 - Present

Key Account Manager

• Jul 2021 - Jan 2023

Part of this amazing startup, particulary in charge of Accounts' team. Responsible for liaising with departments (design and product develpment) to manage global view of the project in +10 countries. Main tasks: -Defining the reason why of the project, working on project's workflows, identifiying issues and benefits on user's experience. -Providing clients the best solution to find patients through the website. -Approaching the technical implementation on GA and manging all the reporting, insights and resources of the platform to study the traffic on the website. -Performance of the platform based on the result on GA and other advertising's metrics. -Managing all advertising's plans on the company, the majority of them based on a digital media plan (RRSS, email marketing, Google AdWords, direct advertising on digital publishers, etc) -Managing influencer's collaboration on social media. Billing, timing, theme' selection. -Supporting all the user's incedences on the platform: technical, general doubts or frequent questions about how the platform should be used. -Comercial tasks like client's adquisition and getting on customer's loyalty by social media, e-mail marketing campaigns or direct contact by telephone. -Copywritting on Social media. Show less

Global digital services Junior consultant

• Feb 2020 - Jul 2021

Being part of HI Digital Services team. Particularly, AdOps member. Responsible for liaising with multiple departments (planning, buying/activation, AdOps & client accounting teams) to manage global advertising campaigns and projects in 50+ countries. -Digital Project Coordination -Oversee Campaign Ad Management (launch, monitor and optimize performance) -Data QA across multiple platforms -Reporting, Insights & Benchmarking for global accounts -Evaluation and implementation of numerous Ad Tech solutions (Google's Campaign manager, Amazon's Sizmek, Ad form, Moat, DoubleVerify, IAS etc.) Clients: Swarovski, Hyundai, Kia, Europcar, Hermes, Maersk, DeBeers, JDE, Michelin, Signify Show less

Trafficker de AdOps

• Oct 2019 - Feb 2020

Being part of a the Ad Operations team. Trafficking campaigns at the publisher side. Trafficking at different AdServers like AdManager, Sizmek, Triton or Quantum. Pulling out reports to see how the performance works on campaigns and identifying errors that may cause measurement problems in the daily work and in the future. Involving in discrepancy' cases. Programmatic case to study how the programmatic products increases depending on the price method selected and to get best opportunities and deals from our sales representatives. Validating creatives for the correct use inside ad servers. Campaigns optimization using viewability tools. Show less

Recepción

• Jun 2019 - Oct 2019

Recepción

• Mar 2019 - Mar 2019

Gestión general

• Dec 2017 - May 2018

Customer service. Insurance. Cash control and inventory. Telephone management + e-mail. Customer service. Insurance. Cash control and inventory. Telephone management + e-mail.

Atención al cliente

• Jun 2017 - Nov 2017

Control de caja. Atención al cliente. Facturas, tax-free, reclamaciones. Atención telefónica. Fidelización al cliente. Control de caja. Atención al cliente. Facturas, tax-free, reclamaciones. Atención telefónica. Fidelización al cliente.

Community Manager

• Jan 2016 - Apr 2016

Rrss management. Management Blog. Telephone attention. Web analytics + rrss. Campaigns in rrss + mail. Rrss management. Management Blog. Telephone attention. Web analytics + rrss. Campaigns in rrss + mail.