Experience

Center for Learning Innovations & Customized Knowledge Solutions

• United Arab Emirates
• Higher Education
• 1 - 100 Employee

• Office Manager

  • May 2019 - Present

  o Designing systems and procedures to ensure all office activities run smoothly o Managing communications, dealing with suppliers, customers and associates o Issuing contracts, proposals and agreements for clients and associates o Handling annual renewal of the trade license and related documents o HR function by issuing contracts, handling residences, keeping personnel records up to date, issuing letters of employments, managing leaves, etc. o Full administrative support to the CEO, including schedules, calendars and appointments o Issuing invoices, following up on payments, payments collection/transfer o Managing the petty cash account o Managing all Center’s events including seminars, webinars and international conference (MENA HELF 2020, MENA HELF 2022) o Managing and executing all event logistics ranging from site selection, transportation, hotel accommodations, registration and event staff management o Managing the budget to ensure that events are produced according to budgetary expectations o Managing of post-event evaluations o Collaborating on the designing, and producing of program content, web pages, etc., working closely with the designing team in the execution o Updating the company’s Facebook, Twitter, Instagram and LinkedIn accounts. o Keeping the marketing database up-to-date by inputting new data, updating old records and performing cross checks. o Tracking marketing efforts and monitoring results. o Identifying candidates for sponsorship and making cold calls to prospective customers o Technical duties dealing with basic technical support, website maintenance, CRM, usage of social networking, etc. Show less



Gulf Environment & Waste FZE

• United Arab Emirates
• Oil and Gas
• 1 - 100 Employee

• Office Manager

  • Oct 2015 - Nov 2018

  o Overseeing and leading the work of over 30 employees o Providing leadership, management and oversight to the Sales, Procurement, HR, HSE, Trading, Administration, Marketing and Accounts Departments to maximize efficiencies o Maintaining office efficiency by planning and implementing office systems, procedures and policies that enable and encourage the optimum performance o Coaching, mentoring and developing staff activities to ensure maximum efficiency o Providing effective performance feedback through employee recognition, rewards, and disciplinary action o Ensuring that Trade Licenses, Insurances, Chamber of Commerce, Custom Registration are renewed o Ensuring effective communication of Sales Team with customers o Improving and reviewing customer services policy and procedures o Supervising the day to day operations of the Operations Team o Hiring, training, and on-boarding new employees, providing initial support o Overseeing new employee performance and provide career development planning o Dealing with incoming email, faxes and post, often corresponding on behalf of the Manager o Organizing and attending meetings and ensuring the manager is well prepared for meetings, taking minutes of meetings o Reviewing and summarizing miscellaneous reports and documents; preparing background documents as necessary o Carrying out background research and presenting findings o Providing follow up to assignments given to management staff by the Director; providing status reports o Effective communication with partners and suppliers in Europe, Middle East and Asia subject on project coordination, equipment orders, financial support Show less



Sberbank

• Russian Federation
• 700 & Above Employee

• Executive Assistant

  • Sep 2012 - Sep 2015

  o Acting as the manager's first point of contact with people from inside and outside the organizationo Deputizing for the manager, making decisions and delegating work to others in the manager's absenceo Serving as liaison between executive managers, heads of departments and external constituents o Preparing reports for both internal and external communications, often to tight deadlines o Organizing personal and professional calendars and supplying reminders of upcoming meetings and eventso Preparing agendas and minutes for meetings with both internal and external stakeholders in a timely and accurate mannero Providing full administrative support and diary management to the Branch Managero Monitoring all of the Branch Manager’s incoming and outgoing communications, and preparing correspondenceo Producing documents, briefing papers, reports and presentationso Ensuring that documentation is correctly filed, maintaining an efficient filing system and contact listo Organizing a filing system for important and confidential company documentso Preparing regular reports on branch expenses and submitting to head office Show less

• Executive Assistant

  • Sep 2012 - Sep 2015

  o Acting as the manager's first point of contact with people from inside and outside the organizationo Deputizing for the manager, making decisions and delegating work to others in the manager's absenceo Serving as liaison between executive managers, heads of departments and external constituents o Preparing reports for both internal and external communications, often to tight deadlines o Organizing personal and professional calendars and supplying reminders of upcoming meetings and eventso Preparing agendas and minutes for meetings with both internal and external stakeholders in a timely and accurate mannero Providing full administrative support and diary management to the Branch Managero Monitoring all of the Branch Manager’s incoming and outgoing communications, and preparing correspondenceo Producing documents, briefing papers, reports and presentationso Ensuring that documentation is correctly filed, maintaining an efficient filing system and contact listo Organizing a filing system for important and confidential company documentso Preparing regular reports on branch expenses and submitting to head office Show less



ORWEST LTD

• United Kingdom
• Individual and Family Services

• Administrative Assistant /HR

  • Sep 2006 - Aug 2012

  o Managing the receptionist area, including greeting visitors/responding to telephone/in-person requests for information o Handling all business travel for numerous drivers including executives o Daily invoicing clients in 1C accounting software o Maintaining employment records, T-2 forms and labor contracts. Handling leave applications of employees o Preparing documents for employees for Schengen visas o Preparing primary documents for cargo transportation (waybill, CMR, TIR-Carnet) o Preparing orders regarding primary business o Handling incoming and outgoing correspondence o Developing and maintained a filing system o Updating and maintaining office policies and procedures o Daily communicating with clients and different organizations in Europe to discuss contracts, finalize quotations, issue invoices, solve any other problems related to core business Show less