Elena Radneva

at Ntirety
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Contact Information
us****@****om
(386) 825-5501
Location
Lozenets, Sofia City, Bulgaria, BG

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
      • Apr 2022 - Present

      • May 2017 - Jun 2022

      Day to Day Activities include:• Creating and handling Purchase Requisitions and following up an internal approval process;• Communicating with the Budget Owners regarding the Purchase Requisitions and ensuring that all are on board with the cost and the delivery time;• Issuing out Purchase Orders and assisting Accounting with any inquiries they might have regarding the purchased products, services, credit memo’s, etc. • Aiming to get goods and services at the best price available on the market;• Building strong relationships with suppliers and following up on tracking information of the purchases; Responsible for driving any returns of purchases, getting refunds and cooperating with Accounting, if needed;• Working closely with Inventory Managers and Project Managers in terms of obtaining the correct information about hardware configurations, software, networking and outline ETA’s. Assisting in creating and receiving orders in inventory systems.• Keeping track of Renewals, getting quotes and negotiating; • Participating in the monthly Microsoft SPLA reporting, VMWare reporting, Veeam, 5Nine, etc. • Established a lot of valuable Internal and Vendor Relationships;• Basic knowledge of NetSuite ERP System. Participated in the development of internal processes in NetSuite such as Approval Requisition flow and PO creation. • Part of the Fun Committee in the company which focuses on making the job more entertaining and enjoyable. Show less

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
      • Feb 2016 - May 2017

      Organizing and running Change Advisory Board meetings. Reviewing and approving/dissaproving Change Requests submitted by Service Operations. Ensuring changes will go smoothly with minimum to none risk/impact. Acted as an Interim Knowledge Manager and participated in developing internal procedures for the company.

      • Sep 2015 - Feb 2016

      System Monitoring & Event Management. Monitoring not only customers' and large company networks and servers, but also different internal platforms such as FlexCloud servers, VPCs, Exchange servers, etc. Reporting issues to on-site technicians in our Data centers and coordinate with the internal teams regarding ongoing issues.Providing assistance to customers with enterprise services, such as Dedicated Servers, Cloud instances, and networking matters. Troubleshooting issues with server applications and configuration on multiple versions and distributions of Linux and Windows. Show less

      • Apr 2013 - Sep 2015

      Assisting customers over the phone, chat and email with issues related to to their web hosting, email accounts, domain names, and other features we offer on the shared hosting platform.

  • Troy Mediterranean Cuisine
    • Savannah, Georgia Area
    • Server
      • Jun 2012 - Oct 2012

  • Bubba's Marine
    • Virginia Beach, VA, USA
    • Hostess | Busser
      • Jun 2011 - Sep 2011

Education

  • University of National and World Economy
    Bachelor's degree
    2009 - 2013
  • “Nikola Vaptsarov” Language high school | Shumen, Bulgaria
    2004 - 2009

Community

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