Norwegian Teacher

• Apr 2021 - Present

- Teaching adults Norwegian as a second language; - Implementing teaching materials; - Making educational videos for students; - Mentoring new team members; - Planning and teaching conversational classes. - Teaching adults Norwegian as a second language; - Implementing teaching materials; - Making educational videos for students; - Mentoring new team members; - Planning and teaching conversational classes.

Norwegian Teacher

• Apr 2023 - Present

Learning content writer

• Jun 2022 - Aug 2022

Project work. Creating and proofreading educational materials in Norwegian. Project work. Creating and proofreading educational materials in Norwegian.

Country Manager (Norway)

• Mar 2021 - May 2022

- Head of Norwegian customer support and L10N team;- Translation and proofreading of Android and iOS apps using Crowdin;- Developing and maintaining tone of voice, glossaries and regular quality checks with 3 translators in the team;- Internal project within onboarding and offboarding of 350 support agents;- Competitive analysis of customer services in Norway;- Implementing metrics to track the productivity of the department (TtFR, Replies/Hour, Tickets/Hours);- Leading the project within user data security;- Cooperation with the Norwegian Red Cross. Show less

Junior Country Manager (Norway)

• Jun 2020 - Mar 2021

- Coordination of app launch in Norwegian;- Hiring, coaching and leading customer support and L10N agents;- Ecommerce market research in Norway.

Norwegian Teacher

• Aug 2018 - Nov 2020

- Preparing students for the exams, jobs and universities in Norway; - Open workshops about Norwegian language and culture. - Preparing students for the exams, jobs and universities in Norway; - Open workshops about Norwegian language and culture.

Import & Project Manager

• Nov 2018 - Jul 2020

- Working with leading German publishing houses: Klett, Cornelsen, Duden, Langenscheidt; - Negotiating documented agreements for the delivery and marketing of products; - Strategizing, planning and enforcing the import activities and requirements of the B2C and B2B clients; - Analysis on the sales performance; - Marketing and sales planning together with marketing manager. - Working with leading German publishing houses: Klett, Cornelsen, Duden, Langenscheidt; - Negotiating documented agreements for the delivery and marketing of products; - Strategizing, planning and enforcing the import activities and requirements of the B2C and B2B clients; - Analysis on the sales performance; - Marketing and sales planning together with marketing manager.