Elena Osichkina
Senior Project Manager at Dusted- Claim this Profile
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French Full professional proficiency
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Russian Native or bilingual proficiency
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Ukrainian Native or bilingual proficiency
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English Full professional proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Credentials
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Managing Change on an Agile Project
LinkedInMay, 2022- Nov, 2024 -
Transitioning from Waterfall to Agile Project Management
LinkedInMay, 2022- Nov, 2024 -
Fashion Design And Marketing
Central Saint Martins, University of The Arts LondonJul, 2018- Nov, 2024 -
Fashion Buying And Merchandising: Luxury Brands
London College of Fashion, University of the Arts LondonMar, 2018- Nov, 2024 -
Fashion Buying And Merchandising: Intensive
London College of Fashion, University of the Arts LondonDec, 2017- Nov, 2024
Experience
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Dusted
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United Kingdom
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Design
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1 - 100 Employee
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Senior Project Manager
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Nov 2018 - Present
• Managing digital, branding and design projects using Scrum and Kanban Agile methodologies;• Managing accounts, building effective relationships with customers;• Translating business strategies into iterations, user stories and roadmaps;• Managing requirements, budgets, schedules and risks;• Creating and maintaining project documentation (estimates, SOWs, projects plans, EVAs, reports);• Managing in-house, offshore teams, contractors and external suppliers;• Overseeing and assisting with testing, UAT, content integration;• Working with all cross team dependencies to ensure smooth delivery;• Overseeing and mentoring a team of digital project managers;• Coaching and promoting PM best practices.
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Sigma Software Group
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Sweden
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Software Development
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700 & Above Employee
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Design Department Manager / Project Manager
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Apr 2014 - Oct 2018
I joined Sigma Software as a project manager on design (web, mobile, desktop, video, motion graphics, print) and various software development projects.• I managed project budget, schedule, scope, quality and risks;• Gathered requirements, created and maintained project documentation (estimates, SOWs, WBSs, EVAs, invoices, reports);• Participated in pre-sales activities, created presentations, pitch documents and prepared estimates;• Built effective relationships with customers and stakeholders;• Managed distributed design, development and quality assurance teams (Ukraine, Poland, UK, USA).• Created a new department strategy to broaden design expertise and improve profitability;• Opened new markets and ensured permanent growth within the existing ones;• Considerably increased department profitability and achieved team growth;• Managed web and design projects using Scrum, Kanban, MVP and Waterfall methods;• Managed accounts profitability and documentation (contracts, POs, invoices);• Embedded a culture of quality and continuous improvement, focusing on exceeding expectations;• Initiated an online design portfolio creation to attract more customers and provide work references;• Introduced knowledge sharing and motivational systems to improve quality and team performance;• Introduced new department KPIs to facilitate data control and analysis;• Promoted design expertise across existing and new markets;• Organized various trainings and events for the team.
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Project Manager
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May 2013 - Jun 2015
• Managed global web and mobile projects using Scrum;• Translated IT and business strategies into deliverable action plans;• Created and maintained all project documentation (SOWs, WBSs, EVAs, reports etc.);• Constantly controlled project budget, schedule, scope, quality and risks;• Managed projects from draft idea to post-release support;• Built effective relationships with internal and external stakeholders;• Line managed 2 Agile cross-functional distributed teams in Ukraine and the USA.
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Dctology
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager / Project Manager
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Jul 2013 - Mar 2014
• Managed company's key accounts;• Elaborated and implemented KPIs for Digital and Customer Services departments;• Generated and processed leads;• Managed digital and e-commerce projects;• Participated in white labels creation;• Took part in hiring and training. • Managed company's key accounts;• Elaborated and implemented KPIs for Digital and Customer Services departments;• Generated and processed leads;• Managed digital and e-commerce projects;• Participated in white labels creation;• Took part in hiring and training.
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W3
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Team Leader / Sales Manager / Customer Support Team Leader / Customer Support Specialist
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May 2008 - Jul 2013
• Participated in business strategy planning and implementation;• Contributed to quality and customer satisfaction level improvement by introducing Customer Support and Sales knowledge base and organizing regular staff training activities;• Managed and mentored a remote team in Costa Rica;• Optimized the Customer Support team structure and introduced 24/7 customer support in response to the ever-growing market demand;• Processed incoming leads and customer queries;• Performed data research and analysis;• Managed web projects to support the Project Management department.
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Translator
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Mar 2007 - Apr 2008
• Translated various documents for customers;• Wrote and edited documents for visa applications;• Searched and analyzed data upon customers' requests;• Managed the customers database. • Translated various documents for customers;• Wrote and edited documents for visa applications;• Searched and analyzed data upon customers' requests;• Managed the customers database.
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Education
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2003 - 2008
Harkivs'kij Nacional'nij Universitet im. V.N. Karazina
Master's degree, Foreign Languages and Literatures, General
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