Experience

Pinnacle Employee Services
• United States
• Human Resources Services
• 1 - 100 Employee
• HR Implementation Specialist

  • Aug 2023 - Present


Dawn Homes Management (DHM Properties)

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Sep 2022 - Aug 2023

  • Serve as the primary contact for 351 apartments in terms conflict resolution, maintenance follow up, and leasing procedures. • Monitor delinquency to ensure total amount of rent owed is less than 2% of expected revenue each month.• Oversee a staff of 8 from various departments, while ensuring all policies are followed, training is completed, reviews are updated, and payroll is submitted by the given deadline.• Work with the Maintenance Supervisor to plan and schedule seasonal projects for the property, as well as updates for apartment turns while remaining in the allotted budget. Show less

• Assistant Property Manager

  • Jan 2022 - Sep 2022

  • Assist in the oversight of 574 apartments across two properties and in doing so facilitating positive interactions with current and future residents, contractors, vendors, co-workers, and sister properties. • Conduct monthly walks to ensure the proper upkeep of the property and resident apartments.• Submit weekly and monthly reports reporting numbers such as 98% occupancy rates.

• Senior Leasing Consultant

  • Jun 2021 - Dec 2021

  • Act as a liaison between residents and maintenance staff to ensure maintenance requests are completed in a prompt and timely manner.• Lead marketing efforts to increase traffic by updating online apartment availability, creating social media posts, and pursuing all leads.

• Leasing Consultant

  • Sep 2020 - Jun 2021

  • Sell the property and amenities while prequalifying and getting to know prospective resident needs.• Organize prospect packets, move in addendums, lease renewals, and miscellaneous rental paperwork.



Oneida Indian Nation

• United States
• Government Administration
• 200 - 300 Employee

• Recruiter

  • Apr 2019 - Aug 2020

  • Conduct phone screens to acquire basic information about applicants to then determine best fit for positions available.• Use applicant tracking system to streamline candidate’s process from interview to hire.• Maintain knowledge of staff counts to ensure departments are not over budget and proper requisitions are open.• Work on various candidate outreach websites, such as Indeed and ZipRecruiter, to source candidates for open positions.

• HR Assistant

  • Jun 2018 - Apr 2019

  • Promptly file, collate, copy, and organize employment files to ensure correct department records.• Accurately fingerprint and drug test new employees in accordance with NYS laws.• Assist recruiters with scheduling and any additional candidate outreach and communication to create a positive applicant experience.



Aerie by American Eagle

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Staffing Supervisor

  • Oct 2018 - Apr 2019

  • Interview, hire, and train a staff of approximately 15-20 in accordance with the Aerie Real message of body positivity and acceptance• Create a weekly store schedule for associates to fit business need that considers weekly payroll, employee availability, and loss prevention • Map staff according to strengths and weaknesses, which helped to generate $2.5 million during the 2018 fiscal year

• Sales Associate

  • Aug 2018 - Sep 2018

  • Assist with re-merchandising, setting price markdowns, and creating display floor-sets in order for customers to understand current sales and move freely around the store. • Work with the manager on duty to accurately count down registers during closing shifts. • Handle fitting room go backs, making sure items not wanted in the dressing rooms are returned to the proper area within the store.



Crystal Run Health

• United States
• Medical Practices
• 500 - 600 Employee

• Patient Services Representative

  • Oct 2017 - Mar 2018

  • Work with providers and patients to schedule appointments in a timely manner. • Keep meticulous collection log each day in order to accurately track copayments received. • Securely handle confidential patient information to ensure privacy was kept. • Work with providers and patients to schedule appointments in a timely manner. • Keep meticulous collection log each day in order to accurately track copayments received. • Securely handle confidential patient information to ensure privacy was kept.



Justice

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Sales Associate

  • Aug 2013 - Dec 2017

  • Greet customers in a friendly and polite manner. • Accurately and efficiently handle cash register transactions. • Train new team members to the point of comfortably working independently. • Greet customers in a friendly and polite manner. • Accurately and efficiently handle cash register transactions. • Train new team members to the point of comfortably working independently.