ELENA MARTINEZ
at Sol y Mar Hoteles- Claim this Profile
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Bio
Experience
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Sol y Mar Hoteles
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Spain
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Hospitality
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1 - 100 Employee
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May 2023 - Present
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Sep 2015 - Jun 2023
SOL Y MAR HOTELES - "Gran Hotel Sol y Mar" y "Suitopía Sol y Mar Suites Hotel"- Realizar visitas de inspección y cotización de todas las peticiones atendidas- Venta, gestión y contratación del evento a realizar- Coordinación y organización del evento, garantizando el éxito en cada uno de ellos- Seguimiento posterior y fidelización del cliente
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GBK Restaurant
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London, Reino Unido
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Supervisor
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Mar 2014 - Jul 2015
- Assist the Manager on Duty with pre-opening and closing of the restaurant - To meet and greet guests in a friendly manner, providing fantastic service and ensure all food and drinks service meets the company standards - Part of FOH team in various positions: till operator; drinks assistant; food runner; restaurant floor staff… - Assist the Manager on Duty with pre-opening and closing of the restaurant - To meet and greet guests in a friendly manner, providing fantastic service and ensure all food and drinks service meets the company standards - Part of FOH team in various positions: till operator; drinks assistant; food runner; restaurant floor staff…
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Design in Brackets
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London, Reino Unido
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Wedding Planner
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2013 - 2013
- Developing, organizing, planning a different range of weddings - Reviewing and sourcing the locations where the event is to be held. - Preparing and managing budgets for the event. - Ensuring adequate staff is available for the event. - Creating a table sales database for all events. - Post event tasks, managing evaluation form analysis, thank you emails. - Taking provisional bookings & obtaining written confirmation. - Liase and negociate with suppliers - Coordinating of the event at the wedding day Show less
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The Westin Valencia
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Spain
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Hospitality
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1 - 100 Employee
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Wedding Planner and Events Coordinator
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Mar 2012 - Jul 2012
- Planning, coordinating and executing events – planning and execution of logistics and operations for meetings, conferences, shows and events, specially weddings - Managed all sort of the event operations – facility selection, contracting, quotes, guests accommodations, food and beverage - Planning and coordinating the waiters to organize the lounge room - Supervising production of events - Face to face and phone customer service - Planning, coordinating and executing events – planning and execution of logistics and operations for meetings, conferences, shows and events, specially weddings - Managed all sort of the event operations – facility selection, contracting, quotes, guests accommodations, food and beverage - Planning and coordinating the waiters to organize the lounge room - Supervising production of events - Face to face and phone customer service
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The Westin Valencia
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Spain
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Hospitality
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1 - 100 Employee
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Waitress
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2009 - 2012
- Manager waitress at Weddings, conferences and meetings - Coordination with other waiters during the service in banquets - Serving guests in banquets and weddings - Serving customers in the restaurant for breakfast, lunch and dinner - Manager waitress at Weddings, conferences and meetings - Coordination with other waiters during the service in banquets - Serving guests in banquets and weddings - Serving customers in the restaurant for breakfast, lunch and dinner
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Education
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FORST Escuela de Negocios Turísticos
Master Dirección de Hoteles -
Stylish Events. Wedding & Event Management
The Life of a Wedding Planner -
NMA Training
Wedding Planner -
Florida University (Spain)
Banquets management course, Tourism & Hospitality -
Florida University (Spain)
Protocol course in Tourism, Tourism & Hospitality -
CFIP Mislata (Spain)
Advanced Technician in Travel Agency and Events Management, Tourism & Hospitality -
Gremio de Maestros Confiteros de Valencia
Third Pastry Course, Pastry -
CE Cheste (Spain)
Advanced Technician in Restoration, Tourism & Hospitality