ELENA MARTINEZ

at Sol y Mar Hoteles
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Contact Information
us****@****om
(386) 825-5501
Location
Calpe, Valencian Community, Spain, ES

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Experience

    • Spain
    • Hospitality
    • 1 - 100 Employee
      • May 2023 - Present

      • Sep 2015 - Jun 2023

      SOL Y MAR HOTELES - "Gran Hotel Sol y Mar" y "Suitopía Sol y Mar Suites Hotel"- Realizar visitas de inspección y cotización de todas las peticiones atendidas- Venta, gestión y contratación del evento a realizar- Coordinación y organización del evento, garantizando el éxito en cada uno de ellos- Seguimiento posterior y fidelización del cliente

  • GBK Restaurant
    • London, Reino Unido
    • Supervisor
      • Mar 2014 - Jul 2015

      - Assist the Manager on Duty with pre-opening and closing of the restaurant - To meet and greet guests in a friendly manner, providing fantastic service and ensure all food and drinks service meets the company standards - Part of FOH team in various positions: till operator; drinks assistant; food runner; restaurant floor staff… - Assist the Manager on Duty with pre-opening and closing of the restaurant - To meet and greet guests in a friendly manner, providing fantastic service and ensure all food and drinks service meets the company standards - Part of FOH team in various positions: till operator; drinks assistant; food runner; restaurant floor staff…

  • Design in Brackets
    • London, Reino Unido
    • Wedding Planner
      • 2013 - 2013

      - Developing, organizing, planning a different range of weddings - Reviewing and sourcing the locations where the event is to be held. - Preparing and managing budgets for the event. - Ensuring adequate staff is available for the event. - Creating a table sales database for all events. - Post event tasks, managing evaluation form analysis, thank you emails. - Taking provisional bookings & obtaining written confirmation. - Liase and negociate with suppliers - Coordinating of the event at the wedding day Show less

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Wedding Planner and Events Coordinator
      • Mar 2012 - Jul 2012

      - Planning, coordinating and executing events – planning and execution of logistics and operations for meetings, conferences, shows and events, specially weddings - Managed all sort of the event operations – facility selection, contracting, quotes, guests accommodations, food and beverage - Planning and coordinating the waiters to organize the lounge room - Supervising production of events - Face to face and phone customer service - Planning, coordinating and executing events – planning and execution of logistics and operations for meetings, conferences, shows and events, specially weddings - Managed all sort of the event operations – facility selection, contracting, quotes, guests accommodations, food and beverage - Planning and coordinating the waiters to organize the lounge room - Supervising production of events - Face to face and phone customer service

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Waitress
      • 2009 - 2012

      - Manager waitress at Weddings, conferences and meetings - Coordination with other waiters during the service in banquets - Serving guests in banquets and weddings - Serving customers in the restaurant for breakfast, lunch and dinner - Manager waitress at Weddings, conferences and meetings - Coordination with other waiters during the service in banquets - Serving guests in banquets and weddings - Serving customers in the restaurant for breakfast, lunch and dinner

Education

  • FORST Escuela de Negocios Turísticos
    Master Dirección de Hoteles
    2021 - 2022
  • Stylish Events. Wedding & Event Management
    The Life of a Wedding Planner
    2013 - 2013
  • NMA Training
    Wedding Planner
    2014 - 2015
  • Florida University (Spain)
    Banquets management course, Tourism & Hospitality
    2012 - 2012
  • Florida University (Spain)
    Protocol course in Tourism, Tourism & Hospitality
    2012 - 2012
  • CFIP Mislata (Spain)
    Advanced Technician in Travel Agency and Events Management, Tourism & Hospitality
    2010 - 2012
  • Gremio de Maestros Confiteros de Valencia
    Third Pastry Course, Pastry
    2010 - 2010
  • CE Cheste (Spain)
    Advanced Technician in Restoration, Tourism & Hospitality
    2006 - 2010

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