Head Of Sales

• Jun 2021 - Present

• Defining the approach for the overall sale of new business and account retention.• Developing a comprehensive sales and distribution strategy to maximise sales opportunities.• Developing sales and distribution policies that reflect the organisation's goals.• Directing the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.• Establishing customer relationship management (CRM) systems and guidelines to manage customer relationships.• Reviewing sales performance by analysing performance reports. Show less

Sales Supervisor

• Sep 2020 - Jun 2021

Key Account Manager

• Apr 2018 - Sep 2020

• Developing trust relationships with a portfolio of major clients • Thorough understanding of key customer needs and requirements • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives • Presentation of new products and services to existing and new customers • Developing trust relationships with a portfolio of major clients • Thorough understanding of key customer needs and requirements • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives • Presentation of new products and services to existing and new customers

Senior Account Manager

• Oct 2015 - Mar 2018

• Making sure that the business continues to grow by way of developing new clients whilst maintaining its existing customer base. • Regularly makes recommendations to clients to solve problems • Manages all team activities for assigned accounts to ensure deadlines are met; delegates responsibilities to team members; responsible for team production of high-quality work • Building client relationships that result in revenue and profitability growth. • Responsible for key B2C accounts • Liaising with officials of government departments and regulatory bodies. (public sector) Show less

Senior Account Manager

• Oct 2012 - Jul 2014

• Making sure that the business continues to grow by way of developing new clients whilst maintaining its existing customer base. • Building client relationships that result in revenue and profitability growth. • Targeting to top prospects, identifying client solutions, negotiating and closing. • Responsible for key accounts (B2B and B2C) • Responsible for pre sales and public tenders (public sector) • Liaising with officials of government departments and regulatory bodies. (public sector) Show less

Sales Development Supervisor

• Jan 2010 - Nov 2012

• Developing new clients whilst maintaining the existing customer base. (B2B and B2C) • Presales and Aftersales support (B2B and B2C). • Researching the market, identifying new potential clients • Responsible for key accounts • Arranging seminars, setting sales goals for B2B clients • Developing new clients whilst maintaining the existing customer base. (B2B and B2C) • Presales and Aftersales support (B2B and B2C). • Researching the market, identifying new potential clients • Responsible for key accounts • Arranging seminars, setting sales goals for B2B clients

Sales Manager

• Feb 2002 - Jan 2010

• Responsible for organizing and leading sales teams and developing and delivering the company’s Sales strategy within a specific region. • Responsible for organizing and leading 3 sub-units (back office, presales and aftersales) • Maximizing sales performance through delivering an exceptional customer experience, project management and cost control. • Responsible for key accounts • Responsible for organizing and leading sales teams and developing and delivering the company’s Sales strategy within a specific region. • Responsible for organizing and leading 3 sub-units (back office, presales and aftersales) • Maximizing sales performance through delivering an exceptional customer experience, project management and cost control. • Responsible for key accounts