Elena LeBlanc

Customer Service at THE VLUXE
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English -
  • French -
Skills

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Experience

    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer Service
      • Oct 2015 - Present

      Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

    • France
    • Retail
    • 700 & Above Employee
    • Sales Representative
      • May 2014 - Aug 2014

      Greet all clients who enter the store with enthusiasmGift wrapMaintain merchandising concepts at all timesMaintain standards of cleanliness and organization in assigned areaMaintain standards of safety and cleanliness of backstage (stock room, lockers, kitchen, bathrooms, etc,).Organize stock, supplies, testers and samplesObtain product when requestedParticipate as a productive, motivated member of the store teamRecognize and respect the work of othersContribute to a pleasant and organized work environmentPerform and comply with all Sephora policies and proceduresComplete all delegated tasks promptly and accuratelyPerform other store-related duties as assigned

Education

  • University of Toronto
    Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
    2012 - 2016
  • Sainte-Marcelline in Montreal
    2009 - 2012

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