Elena LeBlanc
Customer Service at THE VLUXE- Claim this Profile
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English -
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French -
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Bio
Experience
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THE VLUXE
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Retail Apparel and Fashion
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1 - 100 Employee
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Customer Service
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Oct 2015 - Present
Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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SEPHORA
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France
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Retail
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700 & Above Employee
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Sales Representative
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May 2014 - Aug 2014
Greet all clients who enter the store with enthusiasmGift wrapMaintain merchandising concepts at all timesMaintain standards of cleanliness and organization in assigned areaMaintain standards of safety and cleanliness of backstage (stock room, lockers, kitchen, bathrooms, etc,).Organize stock, supplies, testers and samplesObtain product when requestedParticipate as a productive, motivated member of the store teamRecognize and respect the work of othersContribute to a pleasant and organized work environmentPerform and comply with all Sephora policies and proceduresComplete all delegated tasks promptly and accuratelyPerform other store-related duties as assigned
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Education
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University of Toronto
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services -
Sainte-Marcelline in Montreal