Training Officer

• Jan 2022 - Present

Regional Training Specialist

• Mar 2018 - Jan 2022

Manage the training and development required for 900+ TDOT employees in Middle TN (Region 3). Coordinate and schedule all trainings for the region. Manage specialized trainings, such as safety training and equipment certifications. Handle the instructional design and facilitation of various trainings, including leadership initiatives. Ensure compliance with agency, state, and federal regulations. Submit reports on training compliance. Implement employee morale programs such as On-Boarding and Customer Service Week. Lead 20 training representatives throughout the region. Supervise an ASA 2. • State of Tennessee Certified Facilitator • Respectful Workplace Certified Facilitator• Level 1-4 Certificates in DoHR Pyramid• Presenter for Natl. Transportation Training Directors Annual Conference• Several Train the Trainer Certifications

ASA 2

• Nov 2015 - Mar 2018

Employee Training Coordinator

• May 2007 - Nov 2015

Taught new hire orientation and training classes, performed all in-store human resources functions. Performed follow-up to ensure position training and assess morale. Coached employees during shifts to reinforce training. Tracked continuous training of current employees and ensured completion. Assisted General Manager in developing Associate managers. Reported to District manager and corporate office regularly on training, development, and turnover. Created and implemented techniques to enhance employee morale. Developed position trainers throughout the store.