Elena Ivanova

Inside Sales Account Manager at Konica Minolta Bulgaria
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Contact Information
us****@****om
(386) 825-5501
Location
BG
Languages
  • English Professional working proficiency
  • German Professional working proficiency
  • Russian Limited working proficiency

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Credentials

  • BDS EN ISO 19011:2011 Internal auditor
    Alpha Quality Bulgaria Ltd
  • BDS EN ISO 9001:2000 Quality Manager
    Alpha Quality Bulgaria Ltd
  • BDS EN ISO 9001:2015 Quality Manager
    Alpha Quality Bulgaria Ltd

Experience

    • Bulgaria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Inside Sales Account Manager
      • Apr 2022 - Present
    • Product Manager
      • Feb 2019 - Present
    • Bulgaria
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Product Manager
      • Nov 2017 - Jan 2019

      - Support the sales and marketing goals of the assigned product group, implementation of company policies, procedures and programs in the areas of sales, pricing, marketing. - Communication with suppliers and control of contract execution. - Planning, establishment and support of the complete product range in the product group, including pricing and price lists updates, margin and sales volume management, stock availability control, maintanance of technical documentation, quality control, claims processing. - Continuous follow-up and analysis of market demands, trends, price levels, innovations and competitive products for adaptation of the product range to the market requirements. - Active collaboration with other departments for performance of marketing activities, sales and customer trainings, surveys, presentations. - Preparation of regular KPIs reports, analyses and forecasts.

    • Sales Manager
      • Oct 2010 - Feb 2017

      - Development and implementation of sales objectives and strategy; - Communication with suppliers and effective customer service management; - Preparation of offers and contracts and establishment of new accounts. - Organization and management of complete process of contract implementation - Coordination of the timely supply of the company fuel stations with petroleum products - Regular and ad hoc reports and analyses regarding the company activity, sales efficiency, market situation and tendencies; - Budgeting and optimization of operational and commercial policy; - Follow up the changes in the normative-legal regulations; - ISO 9001:2008, ISO 9001:2015 Quality assurance manager - ISO 9001:2008 Internal auditor

    • Sales agent, Sales manager Domestic market
      • Sep 2006 - Oct 2010
    • Bulgaria
    • International Trade and Development
    • Marketing assistant
      • Jun 2005 - Nov 2005

      Providing information to the customers about the Hotel’s services and products. Making reservations for accommodations, conference halls, special events. Cooperation with travel agents, tour operators and corporate clients. Preparing letters, contracts and offers. Organizing the advertising activity. Providing information to the customers about the Hotel’s services and products. Making reservations for accommodations, conference halls, special events. Cooperation with travel agents, tour operators and corporate clients. Preparing letters, contracts and offers. Organizing the advertising activity.

    • Personal Assistant to General Manager, Assistant to the Construction manager
      • Nov 2003 - Jun 2005

      Organizing office activities; supporting the building and construction activity by researching the building materials market and choosing the most appropriate suppliers; contracting and importing of construction equipment; preparing the documentation needed for construction permissions and licenses issue procedures. Organizing office activities; supporting the building and construction activity by researching the building materials market and choosing the most appropriate suppliers; contracting and importing of construction equipment; preparing the documentation needed for construction permissions and licenses issue procedures.

    • International transport and forwarding
      • Nov 2000 - Jun 2003

      - Establishment of new accounts, - Communication and cooperation with transport and forwarding companies and accounts; - Coordination of transport schedules; - Freights providing, route planning; - preparing documentation for issue of licenses and transport permissions, insurance policies for the vehicles; vehicles GPS- tracing and communication. - Establishment of new accounts, - Communication and cooperation with transport and forwarding companies and accounts; - Coordination of transport schedules; - Freights providing, route planning; - preparing documentation for issue of licenses and transport permissions, insurance policies for the vehicles; vehicles GPS- tracing and communication.

Education

  • University for National and World economy Sofia
    Master in Tourism, Economics, Management, Marketing, PR, Tourism, Finances, Accounting
    1997 - 2003
  • German language school
    Specialised secondary education, German language, English language
    1992 - 1997

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