Elena Furtuna

ERP Implementation Manager at Serra Software
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Contact Information
us****@****om
(386) 825-5501
Location
Bucharest, Bucharest, Romania, RO
Languages
  • English Professional working proficiency
  • German Elementary proficiency
  • Spanish Elementary proficiency

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Credentials

  • Marketing Certificate
    Jewel&Esk Valley College, Edinburgh, Scotland
  • Opera PMS Certification
    Micros-Fidelio Germany (Oracle Hospitality)
  • Professional Certificate “Financial and Commercial Activities”
    “Nicolae Kretzulescu” Superior Comercial School, Bucharest, RO
  • Rezidor SAS – Standards Certificate
    Micros-Fidelio Germany (Oracle Hospitality)

Experience

  • Serra Software
    • Romania
    • Software Development
    • 1 - 100 Employee
    • ERP Implementation Manager
      • Nov 2015 - Present

      ERP Software Implementation:Case analysis, planning, on-site meetings and online conferences, server and client-server installation, configuration, testing, training, data migration, live assistanceConsultancy:Commercial and accounting workflows, custom developmentConfiguration:Configuration of commercial activity (multi-property, multi-company): suppliers, clients, articles, services, purchase/sales/financial transactions, accountancy, production, logistics, cost control, management, CRM (Customer Relationship Management), WMS (Warehouse Management Systems)Development:Custom modules, supplementary and aggregate fields, form design, custom tables and objects, use of SQL/Java Script, reports (Index reports, Pivot Analysis, Report Tools, Qlick View) Suport & Maintenance:Requests registration, solutions, upgradesPortofolio:Verla, LP Ellinas Operations (55 companies), IEK Electric (2 companies), DSC Expres Logistics (2 companies), Euro Busines, Hidraulica, FCER, Prym Fashion, Alistar Security, NEI Guard, Koumakis Industrial, G&M Group, Socomat Trade, NFG TradeSoftware:Softone software implementation: Soft1 300, Soft1 ERP, Soft1 on Cloud (Windows Azure)Softone Mobile Applications: Soft1 mCRM, Soft1 MyPortal, Soft1 QuickView, Soft1 360CRM software operation: TimeTaskDatabase Platforms:Microsoft SQL Server 2008, 2012, 2014 Show less

    • ERP Systems Analyst
      • Jan 2011 - Nov 2015

      1. ERP Software Implementation: case analysis,planning, configuration, testing, training, assistance,support, maintenance, general ledger.2. Consultancy: general ledger, stock management, commercialtransactions, financial transactions, distribution, human resources,production, services, budgeting, business control, reporting andanalysis, Business Intelligence.3. Configuration and development: supplementary and aggregate fields,panel customization, new tables, add external scripts JavaScript/Visual Basic,reports configuration. Show less

  • ADIA - Association for Development of Inter-Community Water Supply
    • Institution/Government Area
    • Economical Consultant
      • Apr 2010 - Apr 2011

      Financial Analysis, Cost Controller, Budget Management Monitoring investments and projects of development Evidence of assets, stock inventory and consumption goods Financial and administrative operations Statistical reporting for investments and budgeting SEAP (Electronic System of Public Purchases) - direct and auction purchases Financial Analysis, Cost Controller, Budget Management Monitoring investments and projects of development Evidence of assets, stock inventory and consumption goods Financial and administrative operations Statistical reporting for investments and budgeting SEAP (Electronic System of Public Purchases) - direct and auction purchases

  • Bit-Soft (Official Partner of previously Micros-Fidelio Germany - currently Oracle Hospitality)
    • Senior Opera&Fidelio Consultant
      • Jan 2008 - Feb 2010

      Software Implementation: Analysis for configuration, server and workstations installations, configuration, training, data migration, live assistance, daily activity reports Support: Register requests and follow up, resolve software and hardware problems according to priorities and time table Development: Reports Configuration (Crystal Reports, Report Builder) Data analysis (SQL Developer) Collecting specifications for interface with restaurant software (Micros, Magic POS, Expressoft), key card systems (Inhova), telephone (Siemens, Alcatel), accounting software (Charysma, Winmentor, Multisoft, Biz) Portofolio: Hotel Chains and hotels: Intercontinental, Marriott, Accor (Novotel, Sofitel), Radisson BLU, Continental Hotels, Crowne Plaza, Ana Hotels, Hilton, Howard Johnson, Rin Hotels, Ramada, Best Western, Golden Tulip, Sind Romania, Unita, Th Top Hotels, Ibis, BRD-GSG, CrystalPalace, Capital Plaza, Lido, Royal, Mirage, Diplomat, Class and other hotels all over the country Restaurant Chains and restaurants: Burger King, Starbucks, Petrom V, City Bistro, Pizza Hut and hundreds of other restaurants all over the country Software: Micros-Fidelio (Oracle Hospitality) software implementation: Fidelio v8, Opera v4 (Lite, Standard, Professional) Micros-Fidelio (Oracle Hospitality) software support: Opera v4, Fidelio v8, v7, v6, Micros 3700, 9700 Internal software: Sitel, MagicPOS, Sires CRM software operation: Interleave CRM Database Platforms: Oracle 10g, Pdox45 Show less

  • Golden Tulip Times Hotel
    • Romania
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Jan 2007 - Dec 2007

      Check-in, check-out, apply hospitality techniques, e-mail and fax reservations, including GDS (Global Reservation Systems), giving best recommendations and resolving problems at request, daily reports and corespondence, night audit, responsable of cashiering and other means of payment, wake up calls, airport shuffle schedule, software backup, coordinating night shift events, providing information for other departments Software: Opera PMS, Medallion Check-in, check-out, apply hospitality techniques, e-mail and fax reservations, including GDS (Global Reservation Systems), giving best recommendations and resolving problems at request, daily reports and corespondence, night audit, responsable of cashiering and other means of payment, wake up calls, airport shuffle schedule, software backup, coordinating night shift events, providing information for other departments Software: Opera PMS, Medallion

  • Balkan Consulting S.R.L
    • Bucharest, Romania
    • Volunteer
      • Aug 2005 - Aug 2005

      Volunteer – Concierge, Audit, Cash Flow, Hostess Volunteer – Concierge, Audit, Cash Flow, Hostess

  • Jewel & Esk Valley College
    • Edinburgh, United Kingdom
    • Internship
      • Sep 2001 - Sep 2001

      Scholar Ship - Leonardo da Vinci Touristic research of the old city of Edinburgh SWOT Analysis Project Presentation: Touristical development of Edinburgh – The Old City Scholar Ship - Leonardo da Vinci Touristic research of the old city of Edinburgh SWOT Analysis Project Presentation: Touristical development of Edinburgh – The Old City

Education

  • Universitatea din București
    Da, Turism
    2003 - 2007
  • Academia de Studii Economice din București
    Da, REI - Afaceri Internationale
    2003 - 2007
  • Nicolae Kretzulescu Superior Commercial School
    Technician in Financial and Commercial Activities, Economie
    1999 - 2003
  • George Cosbuc Bilingual National College
    1995 - 1999

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