Experience

TalTech – Tallinn University of Technology

• Estonia
• Higher Education
• 500 - 600 Employee

• Research and Operations Project Team Lead

  • Feb 2021 - Present

  - Part of the Estonian team for Knomanproject, a European initiative for enhancing knowledge management in KIBS. - Developed and implemented quick operating tools and procedures for launching in four countries. - Managed early analytics and created SOPs for Technicians and Research and Development teams. - Improved productivity and efficiency by 25% through the implementation of new data collection and analysis tools. - Developed processes for operational excellence in KIBS - Part of the Estonian team for Knomanproject, a European initiative for enhancing knowledge management in KIBS. - Developed and implemented quick operating tools and procedures for launching in four countries. - Managed early analytics and created SOPs for Technicians and Research and Development teams. - Improved productivity and efficiency by 25% through the implementation of new data collection and analysis tools. - Developed processes for operational excellence in KIBS



Inditex

• Spain
• Retail
• 700 & Above Employee

• Operations and People Manager/Inditex, Filial Berlin

  • Nov 2019 - Jan 2021

  - Led and managed a 20-person cross-functional team (directly reporting to me) in a high-growth environment.- Successfully implemented process improvements to streamline demand planning.- Created and maintained visual dashboards for KPIs.- Analyzed data to gain insight on customer needs and market trends to anticipate changes in demand and implement effective steering measures.

• Operations and People Team Lead /Inditex, Filial Berlin

  • Apr 2019 - Oct 2019

  - Managed daily team operations to ensure accuracy and timely completion of all tasks.- Oversaw scheduling and management of up to 150 international employees, promoting a positive team culture and increasing productivity and engagement.- Developed and implemented effective strategies for demand planning, inventory management, and supply chain optimization to ensure timely and efficient delivery of products.



Inditex's outsourcing company | LCM GmbH

• Berlin, Germany

• Operations Team Lead

  • Nov 2017 - Mar 2019

  Part of the Inditex B2B projects team for store openings in Berlin and Hamburg, responsible for optimizing store performance through logistics, maintenance team talent acquisition, and process optimization. Part of the Inditex B2B projects team for store openings in Berlin and Hamburg, responsible for optimizing store performance through logistics, maintenance team talent acquisition, and process optimization.



Cover Manager Restaurant Booking & Distribution Services

• Seville, Andalusia, Spain

• Operations Specialist

  • Oct 2016 - Jun 2017



Telefónica Tech

• Spain
• Telecommunications
• 700 & Above Employee

• Internship program Operations Specialist

  • Jun 2016 - Oct 2016



Innova Tech

• Seville, Andalusia, Spain

• Product specialist

  • Jan 2016 - Jul 2016



Rull y Zalba

• Spain
• Law Practice
• 1 - 100 Employee

• Strategic Lead

  • Jul 2015 - Nov 2015