Experience

Toyota România (membră a Inchcape Plc Group)

• Romania
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Facilities Specialist

  • Sep 2022 - Present

  - Negotiating procurement contracts for the administrative department and selecting suppliers; - drafting and checking contracts in accordance with internal procedures; - Drawing up and implementing the procurement circuit, forms and working procedures for equipment and services in accordance with Romanian legal requirements as well as those of the company's management; - control of expenditures and budget proposal for the administrative department; - implementation of procedures and monitoring of their compliance: company machinery procedure, contract procedure, archiving procedure, procurement procedure, security procedure, etc..; - follow-up and control of all procurement forms related to the functional departments of company, coordination of purchase orders; - maintaining and developing relationships with suppliers and contractors to ensure a good source of reliability of supply and information. - Follow up the administrative operations of the company: technical maintenance of the buildings, cleaning services, security services, courier services, protocol purchases, administrative reception; - maintaining all necessary relations with suppliers in dealing with administrative problems in the company's buildings; - ensuring compliance with internal procedures relating to administrative work. - drawing up the necessary documents for the purchase of new company cars; - checking the documents required for the registration of company cars; - drawing up documents for the payment of car tax; - coordinating the activities involved in test drives for company cars; - checking the necessary documents for opening the insurance files required for repairs company cars involved in accidents; - managing the necessary relations with insurance brokers and car insurance companies; - drawing up reports on company cars for the managers. Show less



Nordis Group

• Real Estate
• 1 - 100 Employee

• Assistant Manager

  • Aug 2020 - Sep 2022

  - Responsible for reception activities: the handle of documents received / sent by post, including their registration in the company database - Responsible for welcoming and guiding visitors, identifying their requirements, providing the necessary information - Responsible for customer requests received by email / phone - Responsible for requests from clients who arrive in Front Office - Responsible for reception activities: the handle of documents received / sent by post, including their registration in the company database - Responsible for welcoming and guiding visitors, identifying their requirements, providing the necessary information - Responsible for customer requests received by email / phone - Responsible for requests from clients who arrive in Front Office



AUTODOC

• Germany
• Technology, Information and Internet
• 700 & Above Employee

• Customer Support Specialist French Department

  • Jun 2017 - Jul 2019

  - Provide first level general support pre-sales and post-sales, telephone, mail and electronic to customers or ensure a proper escalation to the first level technical support: price & availability, product selection, product substitution, answer question on catalog or on-line application, support on on-line self service tools for finding compatibles auto pieces; - Responsible for answering incoming telephone calls, e-mails, web based tickets and prioritizing customer’s support needs; - Order Management: enter, change, manage requests related to orders; - Provide support to the customers for returns defect products and solving the complaints; - Proactive information communication; - Ongoing proactive research and learning about new products and auto applications like TecDoc. Show less