Sales Development and Customer Success

• Jul 2020 - Present

Passionate about bringing together industry-leading innovators and startups.

Carrier Sales Intern

• Jun 2019 - Aug 2019

As a Carrier Sales Intern at Arrive Logistics, I was given the opportunity to join an existing sales rep to mentor me as well as start and grow my own book of business as a sales rep. I have gained extensive knowledge of the freight/logistics industry specifically on the carrier side of operations.• Work under a mentor to learn their book of business and foster relationships with their clients/carriers• Average 50 calls a day while navigating online tracking databases to manage my mentor’s primarily auto-tracked load board• Average 10 lead cold calls per day to help build my mentor’s book of business as well as pursuing growth of my own• Engage in empathy-led problem solving when various problems arise with clients• Awarded Hustler of the Week for the 3rd week of June (One of 5 awarded out of 900+ employees)

Sales Associate

• May 2018 - Jul 2019

My sales associate position at Express taught me an immense amount about customer service as well as business functionality. My role consisted of leading more junior associates by example as well as hands on coaching. I also assisted in online order fulfillment. I began working at Express as a near full-time associate, but now assist in business on an as needed basis to allow me to pursue other opportunities.• Engage with distraught customers and listen to their concerns to resolve the situation• Oversee, coach, and encourage sales associates to meet their goals• Perform advanced managerial tasks requiring responsibility and critical thinking

Senior Advisor

• Aug 2017 - Sep 2018

Sales Representative

• Jul 2017 - Sep 2018

In my role as a Sales Representative at Vector marketing, I gained skills in building interpersonal relationships as well as learning how to successfully utilize customer satisfaction to create new business opportunities within their personal networks.• Made calls, set appointments, and performed in home demos to sell kitchen cutlery• Created and maintained client relationships while catering demos to clients’ specific needs• Earned top salesperson in Western Region for 10 day push period selling $11,151• Named top selling representative in company nationwide (3rd week of August 2017) selling $7,429