Elena Musiol

Senior Customer Success Manager at OneUp Sales
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Contact Information
us****@****om
(386) 825-5501
Location
Edinburgh, Scotland, United Kingdom, UK
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency
  • French Professional working proficiency
  • Spanish Elementary proficiency
Skills

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5.0

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Jack Wornham

Since the beginning of our partnership with OneUp, Elena has been fantastic. Always there to provide assistance or useful tips, ensuring we're making the most of the system and it's benefits. I would highly recommend OneUp and Elena to anyone. Thank you for everything!

Sarah Higgs

Elena has been great from the offset, from helping us get One Up running to showing us all the different features. She also has regularly checked in to make sure everything is running smoothly and if we have any questions she always responds quickly. Thanks Elena for all your help!

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Credentials

  • Certified Customer Success Manager (CCSM) - Level 2
    SuccessHACKER
    Dec, 2022
    - Nov, 2024
  • Certified Customer Success Manager (CCSM) - Level 1
    SuccessHACKER
    Jun, 2022
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Nov, 2020
    - Nov, 2024
  • PRINCE2® Foundation Certificate in Project Management
    PeopleCert
    Oct, 2020
    - Nov, 2024
  • Lean Six Sigma Green Belt Certification
    Management and Strategy Institute
    Jun, 2020
    - Nov, 2024
  • Project Management Principles and Practices Specialization
    Coursera (authorised by University of California, Irvine)
    May, 2020
    - Nov, 2024
  • Fundamentals of Digital Marketing
    Google Digital Garage
    Apr, 2020
    - Nov, 2024

Experience

  • OneUp Sales
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Senior Customer Success Manager
      • Jul 2022 - Present

    • Customer Success Manager
      • Apr 2021 - Jun 2022

  • Moloney & Kelly
    • Ireland
    • Travel Arrangements
    • 1 - 100 Employee
    • Account Executive
      • Sep 2018 - Apr 2021

  • Abbey Ireland & UK
    • Ireland
    • Travel Arrangements
    • 100 - 200 Employee
    • Account Executive FIT International Markets
      • Nov 2017 - Sep 2018

  • Wir sind Frankreich GmbH
    • Karlsruhe
    • Junior Product Manager & Sales Executive
      • Jul 2013 - May 2016

  • ESTIVEL
    • France
    • Hospitality
    • 1 - 100 Employee
    • Receptionist
      • Jun 2011 - Sep 2011

Education

  • Edinburgh Napier University
    Master of Science (M.Sc.)
    2016 - 2017
  • Hochschule für Internationales Management Heidelberg
    Bachelor of Arts (Hons)
    2010 - 2013

Community

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