Elektra Kaskentaus

Customer Service Staff at Finavia
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Contact Information
us****@****om
(386) 825-5501
Location
Porvoo, Uusimaa, Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • an alcohol proficiency certificate
    Sosiaali- ja terveysalan lupa- ja valvontavirasto Valvira
    Dec, 2022
    - Nov, 2024
  • a certificate of hygiene proficiency
    Evira
    May, 2018
    - Nov, 2024
  • Driver's License
    Liikenne- ja viestintävirasto Traficom / Transport- och kommunikationsverket Traficom
    Jul, 2017
    - Nov, 2024

Experience

    • Finland
    • Airlines and Aviation
    • 300 - 400 Employee
    • Customer Service Staff
      • Mar 2023 - Present

      -Airport info -Working in the arrival hall -Transit trolleys -Taking care of the outside traffic -ECO, SAK, FLOOR -Terminal side works -Gate side works -Customer service -Airport info -Working in the arrival hall -Transit trolleys -Taking care of the outside traffic -ECO, SAK, FLOOR -Terminal side works -Gate side works -Customer service

    • Finland
    • Higher Education
    • 500 - 600 Employee
    • Tourism and hospitality management student
      • Aug 2022 - Present

  • Aatos cafe
    • Porvoo, Uusimaa, Finland
    • coffee shop worker
      • Feb 2023 - Jun 2023

      -I work at a coffee house called Aatos café couple times a week. -Do the dishes -Cleaning -Cashier -Customer service -Making some foods&beverages -Help organise small events that we have -I work at a coffee house called Aatos café couple times a week. -Do the dishes -Cleaning -Cashier -Customer service -Making some foods&beverages -Help organise small events that we have

    • Finland
    • Human Resources Services
    • 1 - 100 Employee
    • Store Cashier
      • Mar 2021 - Mar 2023

      -cashier-customer service

    • Store Cashier
      • Mar 2021 - Jan 2023

      -cashier-making home delivery orders to Wolt drivers-stacking shelves-cleaning-customer service

  • suoma
    • Helsinki, Uusimaa, Finland
    • Guide
      • Jan 2023 - Jan 2023

      - I was a guide in a travel fair at Pasila Messukeskus. - I received school credits from it. - Guided customers to different sections -Helped customers with everything they needed - I was a guide in a travel fair at Pasila Messukeskus. - I received school credits from it. - Guided customers to different sections -Helped customers with everything they needed

    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Feb 2018 - Sep 2021

      I also was a trainer, who trained new staff for us. -planning days shifts and where everybody works -food preparing -cleaning -inventory counting -customer service -I was in charge of a clean restaurant and with this responsibility I was able to share improvement ideas to our restaurant I also was a trainer, who trained new staff for us. -planning days shifts and where everybody works -food preparing -cleaning -inventory counting -customer service -I was in charge of a clean restaurant and with this responsibility I was able to share improvement ideas to our restaurant

Education

  • Haaga-Helia University of Applied Sciences
    tourism and event management, 2
    2022 - 2025

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