Elektra Kaskentaus
Customer Service Staff at Finavia- Claim this Profile
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Finnish Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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an alcohol proficiency certificate
Sosiaali- ja terveysalan lupa- ja valvontavirasto ValviraDec, 2022- Nov, 2024 -
a certificate of hygiene proficiency
EviraMay, 2018- Nov, 2024 -
Driver's License
Liikenne- ja viestintävirasto Traficom / Transport- och kommunikationsverket TraficomJul, 2017- Nov, 2024
Experience
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Finavia
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Finland
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Airlines and Aviation
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300 - 400 Employee
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Customer Service Staff
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Mar 2023 - Present
-Airport info -Working in the arrival hall -Transit trolleys -Taking care of the outside traffic -ECO, SAK, FLOOR -Terminal side works -Gate side works -Customer service -Airport info -Working in the arrival hall -Transit trolleys -Taking care of the outside traffic -ECO, SAK, FLOOR -Terminal side works -Gate side works -Customer service
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Haaga-Helia University of Applied Sciences
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Finland
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Higher Education
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500 - 600 Employee
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Tourism and hospitality management student
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Aug 2022 - Present
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Aatos cafe
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Porvoo, Uusimaa, Finland
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coffee shop worker
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Feb 2023 - Jun 2023
-I work at a coffee house called Aatos café couple times a week. -Do the dishes -Cleaning -Cashier -Customer service -Making some foods&beverages -Help organise small events that we have -I work at a coffee house called Aatos café couple times a week. -Do the dishes -Cleaning -Cashier -Customer service -Making some foods&beverages -Help organise small events that we have
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Joblink Oy
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Finland
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Human Resources Services
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1 - 100 Employee
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Store Cashier
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Mar 2021 - Mar 2023
-cashier-customer service
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Store Cashier
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Mar 2021 - Jan 2023
-cashier-making home delivery orders to Wolt drivers-stacking shelves-cleaning-customer service
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suoma
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Helsinki, Uusimaa, Finland
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Guide
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Jan 2023 - Jan 2023
- I was a guide in a travel fair at Pasila Messukeskus. - I received school credits from it. - Guided customers to different sections -Helped customers with everything they needed - I was a guide in a travel fair at Pasila Messukeskus. - I received school credits from it. - Guided customers to different sections -Helped customers with everything they needed
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Assistant Manager
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Feb 2018 - Sep 2021
I also was a trainer, who trained new staff for us. -planning days shifts and where everybody works -food preparing -cleaning -inventory counting -customer service -I was in charge of a clean restaurant and with this responsibility I was able to share improvement ideas to our restaurant I also was a trainer, who trained new staff for us. -planning days shifts and where everybody works -food preparing -cleaning -inventory counting -customer service -I was in charge of a clean restaurant and with this responsibility I was able to share improvement ideas to our restaurant
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Education
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Haaga-Helia University of Applied Sciences
tourism and event management, 2