Operations Supervisor

• Mar 2022 - Present

Operations Coordinator

• May 2016 - Feb 2022

Section Manager

• Oct 2010 - Nov 2015

Light Household Department Toys,Sports and Camping Section- Responsible for ensuring acceptable gross profit, proper inventory management, store activities.- Responsible for achieving a greater sales increase over the previous year in sales. - Plans and prepares work schedules and assigns employees to specific duties.- Contains the losses of their unit by keeping inventory shrinkage. - Ensure all reports, such as purchase, inventory and sales, are accurate and timely available.- Monitor section cleanliness, appearance and maintenance as per company policy. - Ensures compliance of employees with security, sales, and record keeping.- Orders goods or prepares requisitions to replenish goods on hand. - Monitor and verify competitor’s activity in store.- Ensure the employees are trained properly. - Coordinates sales promotion activities.- Supervise employees in sales, taking of inventories- Inventory control-record all purchases at retail and compare to physical counts. - Perform all shift duties Show less

Section In-Charge

• Dec 2009 - Sep 2010

- Achieving the daily, monthly, yearly budget Sales of the section- Maintaining the stock value, control the shrinkage & waste- Maintaining the cleanliness of the Selling area and Warehouse.- Implementing the new display and promotional items during night duty- Achieving the customer satisfaction goals set by the store manager for your areas- To maintain the Planogram of the section through Head office require- Negotiating to the supplier the internal promotion or Head gondola items- Visiting the competitor once a week to do price survey- Managing the staff schedule, leave and time off Show less

Section Supervisor

• Apr 2007 - Nov 2009

Toys, Sports and Camping Section, - Coordinate sales strategy with sales staff - Guide the sales staff to ensure the customers receive excellent and timely service- Developing the sales team, developing action plans to increase the business- Preparation of various reports for the management- Implement and supervise sales and promotion to maximize revenues- Monitor the sales targets achievement- Make continuous effort to improve operations, decrease turnaround times, streamline work procedure and work cooperatively and jointly to achieve the Brand objective- Manage staff scheduling to include work assignments/rotations, employee training, employee vacations.- Work independently and organize and assign staff to meet deadlines- Supervise and coach the sales staff to ensure that they maintain proper product mix, appropriate merchandising as per brand requirements, maintain point of sale material and excellent condition- Random check of stocks in outlets and suggest re-orders if necessary so as to maintain ideal stock levels.- Ensure that the pricing strategies are implemented accurately.- Develop and implement specific animations to increase sales and help the sales staff to achieve the target Show less

Stocker

• Apr 2002 - Mar 2007

- Aiming to reach daily sales target by displaying the merchandise items according to planogram- Keeping the selling area clean and neat the same with warehouse arrangement- Assisting the customer at all extent- Maintaining inventory by conducting monthly physical counts; reconciling variances; inputting data.- Handling inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments- Contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems identifying warehouse system improvements.- Responsible for accomplishing warehouse and organization mission by completing related results as needed. Show less