Experience

Smart Group Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Group Staffing Manager

  • Aug 2021 - Present



Off to Work

• United Kingdom
• Staffing and Recruiting
• 500 - 600 Employee

• Oxford Branch Manager

  • Jan 2019 - Aug 2021

  Managing and developing Off to Work's newest branch since January 2019, personally bringing 10 years of hospitality staffing experience to Oxford and surrounding areas. Supporting events such as Silverstone Grand Prix, Royal International Air Tattoo, Caterers and Venues across Oxfordshire. Off to Work is the UK's premier hospitality recruitment, staffing, training and consultancy company, we have sourced the finest talent for the most prestigious hospitality companies and events in the UK and beyond since 2000.

• Head of Client Relationship Management

  • Aug 2018 - Aug 2021

  Striding through the ranks at Off to Work, as Head of Client Relationship Management I am responsible for overseeing the successful relationship management of all clients, ensure exemplary and passionate customer service is offered, needs are exceeded, and operational standards are always adhered to.

• Head of Events for London and the South East

  • Nov 2017 - Aug 2021

  As the UK's premier hospitality recruitment, staffing, training and consultancy company, we have sourced the finest talent for the most prestigious hospitality companies and events in the UK and beyond since 2000. As Head of Event for London and the South East, I work with a wide variety of Event Caterers, Venues, Event Organisers and Private clients across London and the South East. Managing and mentoring the Events Team in the office as well as the casual teams out on the field, while implementing new and improved company procedures focusing on the client individual needs.

• Senior Operations Manager - Event Caterers & Outdoor Catering

  • May 2015 - Aug 2021

• Permanent Recruitment / Operations Manager

  • Mar 2014 - May 2015



Travail Employment Group

• Recruitment Consultant

  • Jun 2013 - Dec 2013

  Since 1977, Travail Employment Group has introduced Candidates for permanent jobs, and provided Temporary Workers to industry and commerce across the U.K.I specialise in the Clerical sector, and I source suitable Candidates in my sector for Employers to consider employing, or to supply them as either Temporary Workers or Contractors to businesses for short, medium or long-term work periods.Finally, I administer weekly payment to the Temporary Worker/Contractor and the invoices to the business utilising them, and in the case of introducing Permanent Employees, I administer invoice fees (only payable on successful introduction) on the day the Employer-selected Candidate commences their new employment, and I keep in touch with all parties at the start of their relationship together, providing third party support as required.



Off to Work

• Operations Manager

  • May 2010 - Jun 2013

  I originally joined Off to Work on a placement year as an operations assistant so following my graduation in Business and Event Management, at the University of Gloucestershire; I re-joined the team in May 2010 as an Operations Assistant Manager. After three months I was promote to Operations Manager. I now look after a variety of high profile clients and work closely with them to delivery excellent staffing to all their events. Working as an Operations Manager I am responsible for managing staffing requirements for each individual client and ensuring their specific needs are met for every event.I was heavily involved with the Olympics, managing staffing requirements for clients at the Olympic Hospitality Centre and French House; this was a truly amazing and unforgettable experience.



Off to Work

• United Kingdom
• Staffing and Recruiting
• 500 - 600 Employee

• Operations Assistant

  • May 2008 - Aug 2009