Eleanor Mason

Kitchen Sales Designer at SCHMIDT
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Contact Information
us****@****om
(386) 825-5501
Location
York, England, United Kingdom, UK
Languages
  • English -

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Bio

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Experience

    • France
    • Interior Design
    • 700 & Above Employee
    • Kitchen Sales Designer
      • Apr 2021 - Present

      Currently expanding my capabilities within bespoke design: • Managing customer journey from start to finish, introducing the customer to the Schmidt product and processes, gathering requirements and ascertaining budgets in order to develop a project brief. • Visiting customer homes to conduct surveys, taking accurate measurements to be transferred to the design software. • Creating beautiful, practical and detailed designs for customers using Insitu design software, providing solutions for kitchens, bathrooms, bedrooms and home offices. • Presenting initial designs to customers and ensuring upon ordering products that each design fulfils their requirements down to the smallest detail. • Conducting plan checks to ensure designs are compliant and accurate with a view to minimising errors and ensure customer journey runs as smooth as possible. • Liaising with fitters and tradesmen to discuss and ensure project is on-track and on-time, making adjustments to design and/or order where necessary. • Generating and supplying technical elevations and plans for customers and tradesmen to ensure accurate placement of utilities and building works. Show less

    • United Kingdom
    • Furniture and Home Furnishings Manufacturing
    • 700 & Above Employee
    • Kitchen Sales Designer
      • Nov 2018 - Mar 2021

      In my current position as a Kitchen Sales Designer I have the opportunity to provide creative and beautiful solutions for customers who are seeking to update tired or impractical kitchens. My responsibilities start with welcoming customers into the showroom, listening to and capturing their requirements and discussing what problems their current kitchen presents, in order to suggest and discuss various solutions. Using extensive product and process knowledge, I will guide the customer through the design process, ensuring they understand the quality of the available products and the myriad options available to them, while helping them to narrow down and refine their choices and selections. With this information, together with each customer, I develop and showcase beautiful and practical designs using 3D CAD software so they are able to envision their kitchen within hours of our first consultation. Day-to-day administrative tasks are geared towards organisation, accuracy and efficiency and include managing calendars when booking in design consultations and home measures, conducting thorough plan checks on my own orders and that of my colleagues, updating orders to accurate home measures and ensuring that customers are contacted regularly to ensure timescales are met and deliveries are booked in time. As customer requirements can be ever evolving, regular contact and organisation is key to ensuring that no detail is missed, minimising potential errors and maximising customer satisfaction post-sale and post-delivery. I take care to ensure customers understand the process from initial consultation through to delivery, highlighting and explaining key information and documentation along the way. Show less

  • -
    • Yorkshire
    • Graphite Pencil Artist and Interior Designer
      • Jun 2012 - Nov 2018

      Alongside my full-time employment and education, I have pursued commission based and part time roles in graphite-based art and Interior Design. This has enabled me to refine and develop my technical and conceptual skills in areas such as pencil drawing, AutoCAD and Interior Design, while also providing me with invaluable experience in understanding and interpreting a client’s needs and briefs. By doing this I have learnt to confidently ensure clients can achieve a creative or interior design vision by knowledgeably advising them on a broad range of issues from selecting a colour scheme or design style down to choosing appropriate soft furnishings and finishes. To further my knowledge and experience I studied for a Diploma in Interior Design from the Interior Design Institute while working at 4it Recruitment and have continued my studies with an advanced module in AutoCAD. Show less

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Senior Recruitment Consultant and Account Manager
      • Jul 2015 - Jun 2017

      During my time at 4it I trained up from Junior Resourcer to Senior Recruitment Consultant and Account Manager, handling both the candidate and client side of IT recruitment. I effectively managed customer needs, working closely with clients to ensure I understood their requirements, providing industry knowledge and expertise to help guide their expectations. I also worked extremely closely with candidates from initial approach through to placement, guiding them through extensive interview and placement processes. I had a comprehensive understanding of myriad technical roles associated with various clients at any one time. As an Account Manager, I kept in close contact with my clients and candidates, providing weekly updates on the IT market and ensuring I was aware of any developments on their side involving current or new roles. I worked quickly to find excellent candidates and developed efficient yet accurate submissions while managing all associated administration. Show less

  • SEIZE Art Collaborative
    • Leeds, United Kingdom
    • Co-founder and Treasurer
      • May 2012 - Jun 2016

      I worked with several team members to develop shows and exhibitions that provided opportunities for ourselves and other emerging and established artists. I also promoted events through various social media platforms and handled finances as treasurer. I worked with several team members to develop shows and exhibitions that provided opportunities for ourselves and other emerging and established artists. I also promoted events through various social media platforms and handled finances as treasurer.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Student Ambassador
      • May 2015 - May 2015

      I made outbound calls to prospective students to answer any questions they had about studying and living in Leeds and ensure they were happy with the course outline and university before accepting an offer to study. I made outbound calls to prospective students to answer any questions they had about studying and living in Leeds and ensure they were happy with the course outline and university before accepting an offer to study.

    • Waitress
      • May 2009 - Aug 2014

    • United Kingdom
    • Fundraising
    • 100 - 200 Employee
    • Charity Fundraiser
      • May 2013 - Aug 2013

      I worked in the public to raise awareness and funds for various charities before leaving for a study abroad year. I worked in the public to raise awareness and funds for various charities before leaving for a study abroad year.

Education

  • University of Leeds
    Bachelor's degree (International), Fine and Studio Arts
    2011 - 2015
  • The Interior Design Institute
    Diploma, Interior Design
    2016 - 2017
  • Harrogate College
    Foundation Degree in Fine Art, Fine and Studio Arts
    2010 - 2011
  • Easingwold School
    A Level, English Language, Biology, Psychology, Art
    2008 - 2010

Community

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