Eleanor Herner

Administrative Coordinator at University of Colorado Anschutz Medical Campus
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Collins, Colorado, United States, US

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Administrative Coordinator
      • Feb 2019 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Scribe
      • Jul 2018 - Present

      - Work with a team of 21 scribes and 37 physicians at both Poudre Valley and Medical Center of the Rockies Hospitals in Fort Collins and Loveland, CO. - Work with 1-2 physicians directly each day on patient rounding, consults, and hospital admissions from the Emergency Department. - Present in all patient rooms with the attending physician and take all notes on what occurs during the patient-physician encounter. - Directly responsible for preparing all progress notes, tracking lab and test results for physicians, completing discharge summaries and formal admission H&Ps (History of present illness, Review of Systems, Physical Exam, Lab results, and Radiology results)- Required to transcribe the patient-physician encounter in medical terminology while also accurately documenting the patient’s updates, questions and concerns.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Office Program Coordinator
      • Jun 2017 - Jul 2018

      - Managed and developed various office operations and procedures based on efficiency and need- Supervised a staff of 6 hourly office assistants to ensure excellent customer service and aid in their professional development- Utilized critical thinking skills to initiate effective solutions and appropriately maintain confidentiality in high-stress, resident situations- Reviewed and approved supply requisitions for Aggie Village and its associated offices- Was directly responsible for the planning, scheduling, and preparation for Aggie Village’s opening and closing for its 1000 possible resident occupancy- Interview, selected, and trained new office assistant staff within their assigned area and in all apartment office areas for cross-coverage purposes- Maintained the Aggie Village Facebook page with community events, programs and information as needed and available- Organized and implemented the first Apartment Life office assistant training at the end of July 2018. - Monitored and organized processes for all incoming and outgoing resident assignments throughout the academic and fiscal year- Assisted in the development of programs and initiatives that supports student and staff development - Maintained up-to-date records of all current and incoming residents, as well as disciplinary and financial documents- Collaborated with the Assistant Director, Resident Manager, and Assistant Resident Managers to ensure high standards of professionalism, confidentiality, and efficiency- Served as the lead chairmen for Apartment Life’s Recognition Committee; this committee provided “of the Month” recognition to full-time and hourly staff, recognition weeks, and planned the "End of the Year Recognition Banquet"

    • Community Desk Manager for Academic Village
      • Aug 2015 - Jun 2017

      - Oversaw the operation of the front desk and ensured excellent customer service to everyone we served- Developed the semester-based schedule for all desk staff working at the two desks within Academic Village and monitored shift coverage needs as they occurred- Strengthened critical thinking skills to provide feedback, recognition, and perform necessary policy and procedure adjustments- Interviewed, selected, and trained new staff on the operation, policy and procedure in alignment with Academic Village population and Residence Life’s policies and standards- Utilized excellent written and verbal communication skills to supervise a staff of 20-30 individuals, as well as supervise two separate desks within Academic Village with varying functionality and needs- Planned and orchestrated the Community Desk’s role in the opening and closing of a 650-person residence hall- Performed outreach to residents and helped problem solve and guide staff through situations that arose within the residence halls- Worked closely with the Academic Village Leadership Team to improve staff training and development, ensure a positive experience for our students and discuss resident issues that would surface throughout the course of a year- Implemented projects to foster community between student staff and residents such as the Community Fish which resulted in an Academic Village wide voting campaign to collectively name the community fish- Provided overnight support to all residence halls on campus with “on-call” shifts requiring the CDM on Duty to cover overnight shifts for staff no-shows. - Developed strong interpersonal skills through providing tours of Residence Hall show rooms to prospective students and families

    • Summer School Community Desk Manager for Corbett Hall
      • Apr 2016 - Aug 2016

      - Supervised a staff of 9 and staffed four different desks for regular desk function and residence hall tours during the summer academic session- Developed new staff schedules every 4 weeks to accommodate summer school turnover- Prepped new student check-in packets equipped with appropriate paperwork and keys every 4 weeks for each summer school session- Gained a holistic perspective after supervising a staff of 9 individuals and working with international residents.- Provided excellent customer service to all residents and conference guests while working alongside various academic partners - Achieved superb time management skills handling the overlap of Academic Year Manager duties and closing Summer School Manager duties

    • College of Liberal Arts Academic Success Coordinator Intern
      • Jan 2017 - May 2017

      - Helped prepare for and observe advising appointments with various Academic Support Coordinators from departments within the College of Liberal Arts- Assisted Academic Support Coordinators with public outreach and student progression - Aided in prospective, incoming, and transfer student visitation days by meeting with students to talk about the academic programs and initiatives- Handled office administration while utilizing strong verbal and written communication skills- Developed a pamphlet that instructed and guided students on the number of policies and procedures regarding academic probation, withdrawal, and dismissal - Was a part of a separate outreach project that handles developing admission recruitment videos for the College of Liberal Arts to prospective students- As part of the internship, I was tasked to submit monthly essays on various topics within student development theory, academic advising, and student affairs.

    • Student Aid for Honors Orientation and Registration
      • Jun 2016 - Jul 2016

      - Discussed "Major Maps" with students to advise on course selection - Developed effective verbal communication from instructing students on how to register for classes- Provided guidance and strengthened interpersonal skills while working with incoming Honor's students to inform about the program and also discuss various emotions attributed to starting higher education and the first-year experience- Worked alongside the Colorado State University Honor's College Primary Academic Advisor

Education

  • Colorado State University
    Bachelor of Arts - BA, Physical and Biological Anthropology
    2013 - 2017
  • Phlembotomy Learning Center
    Certificate, Phlebotomy Technician/Phlebotomist
    2018 - 2018

Community

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