Eleanor Crouch

Head Of Digital at Digital Poverty Alliance
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Contact Information
us****@****om
(386) 825-5501
Location
Leeds, England, United Kingdom, UK

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Nina Fountain

Ellie was a highly valued member of my team during 2020. Working as a contractor, remotely, she brought all the qualities you want in a trusted professional. She pushed beyond her brief to contribute valuable ideas and insights, share learnings from elsewhere and work with the team to deliver high quality work. Her maturity, candour, reliability, insights and professionalism will make her a valued member of any organisation. All the best Ellie.

Hayden Judd

I hired Ellie after one 20 minute interview, I could tell that she was a producer and a high performing individual. She never disappointed or proved me wrong. Ellie made a huge difference to our business. She is an exceptional learner and knows how to apply all her skills effectively and autonomously. One of Ellie's biggest assets alongside getting things done, is her communication and feedback loops. I always knew where everything was in its progress. Of course, all of this is topped by the fact that Ellie has an amazing attitude and personality that culminates in a warm, affable, wonderful human being that will contribute to any company culture (and your life personally).

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Experience

    • United Kingdom
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Head Of Digital
      • Jul 2022 - Present

      We convene, compel and inspire collaboration for the UK & global community to lead sustainable action against digital poverty. Our mission is to end digital poverty once and for all by 2030. Join us and help make it happen. We convene, compel and inspire collaboration for the UK & global community to lead sustainable action against digital poverty. Our mission is to end digital poverty once and for all by 2030. Join us and help make it happen.

    • United Kingdom
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Head Of Online
      • Jan 2022 - Jul 2022

      Digital Leaders serves as an independent, non-biased, non-lobbying focal point of engagement and resource network for individuals and organisations across the UK and beyond who are committed to delivering sustainable and innovative digital transformation. Digital Leaders serves as an independent, non-biased, non-lobbying focal point of engagement and resource network for individuals and organisations across the UK and beyond who are committed to delivering sustainable and innovative digital transformation.

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Marketing & Administration Manager
      • Jan 2021 - Jan 2022

    • New Zealand
    • Business Consulting and Services
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jun 2020 - Jan 2021

      Responsibilities include... Social Media Strategy: - Management of all social media platforms (Twitter and Linkedin) - Social campaigns for services, webinars and thought leadership - Content guidance for social campaigns and promotion Online Content Management: - Curation of a monthly newsletter - Manage content for youtube channel, blog & newsletter Event promotion and support: - Standalone email campaigns for online events Analysis for strategy/management purposes: - Generate reports from Google Analytics and Mailchimp in order to improve and/or change our style and approach Show less

    • New Zealand
    • Business Consulting and Services
    • 1 - 100 Employee
    • Growth Program and Product Manager
      • May 2020 - Jan 2021

      Development & promotion of key programs & products. Driving growth acquisition strategies for programs & products. Development & support for client onboarding. Responsibilities include: - Creating program development project plans that include key success actions; - Designing and creating program client onboarding tools; - Creating & publishing promotional content across the selected channels; - Generating copy for communication with target customers for email, landing pages, social copy; - Joining & supporting virtual event attendees; - Managing relevant technology platforms including but not limited to Wordpress/MailChimp/Typeform/Buffer/CRM; - Learning & applying the principles of Growth Hacking, Design Thinking & Reinvention Show less

    • New Zealand
    • Information Technology & Services
    • 1 - 100 Employee
    • Studio Manager
      • Dec 2018 - Dec 2019

      Pixel Fusion is a pioneering digital product studio based in Auckland, New Zealand. They work with clients to design and build incredible digital solutions, and the world-class platforms that support them. My role covered: Administration: - General Reception duties - Front of house and overall client experience - Room bookings/shared calendar management - Assisted the CEO with their calendar and weekly appointments - Managed and coordinated with all office suppliers, including the weekly grocery shop, stationery orders, AV specialists, etc. - Successfully orchestrated an office relocation for 20 employees at short notice Financial: - Dealt with all financial reconciliations, whilst working closely with the CFO to constantly iterate and streamline the existing processes - Managed ‘Accounts Payable’ and ‘Accounts Receivable’ using Xero accounting software - Managed all petty cash transactions in the office - Managed and oversaw Professional Development expenses for all employees Cultural - Worked alongside the Chief Culture Officer, as well as independently, organising activities and programmes to cultivate a strong office culture. This included activities such as a pub quiz, a sponsored run, Christmas Party, and more. Marketing and Events - Assisted the Marketing Manager with social media marketing when needed - Assisted the Marketing Manager with organising a number of in-house events, including a large Tech Week debate, hosted at our offices in Parnell, with a capacity of 80 people. I was responsible for coordinating suppliers, caterers, and speakers in the run up to the event; as well as managing registrations, promotion and campaigns beforehand. Show less

    • United Kingdom
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Digital Marketing and Content Manager
      • May 2017 - Oct 2018

      This is a global shared professional online space and face-to-face programme, for leaders across all sectors promoting effective, long-term digital transformation. My role covered a variety of responsibilities including... Social Media Strategy: - Management of all social media platforms (Twitter, Linkedin and Facebook pages) - Social campaigns for our annual awards and for Digital Leaders Week (including Thunderclaps with a reach of over 1,000,000) - Graphic content creation for social campaigns and promotion Online Content Management: - Curation, design and creation of two weekly newsletters - one for online content, the other for thought leadership - Managed and sourced content for our blog and weekly newsletter - Management of content partners, i.e. sourcing and chasing content; monitoring partner activity throughout the year - External content management - sourcing quality content focusing on trending topics and buzzwords Event promotion and support: - Uploaded event listings on our Eventbrite/wordpress accounts - Standalone email campaigns for events (depending on what events were coming up week-by-week) → this workload increased during our ‘Digital Leaders Week’ - Live Tweeted and managed social for events, incl. Digital Leaders Week, National Digital Conference, DL100 Awards Dinners, Summits, etc - with phenomenal social reach - Event collateral (designing pull-up banners and staging for Digital Leaders conferences) Analysis for strategy/management purposes: - Generated monthly reports from Google Analytics and GoSquared on successful content and campaigns in order to improve and/or change our style and approach - Created comprehensive guides to my role for my replacement/colleagues - Grew website visits and engagement by 77% by initiating changes on newsletter format and content such as introducing the global community Show less

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Partner Manager
      • Nov 2016 - Mar 2017

      Working in this rapidly expanding and dynamic start-up in Sydney, I undertook a range of roles. These included: - Client liaison and partnership development - Providing excellent customer service to job applicants - Drafting recruitment templates and providing quality assurance on published advertisements - Managing applications via a range of social media channels - Providing support to a variety of functions within the company (e.g. payroll) - Analysis of take-up and conversion data, to inform future design of recruitment initiatives - Working effectively within an agile and iterative environment This required me to learn a wide range of roles in the business rapidly, to work successfully within a small and busy team, and also to take responsibility for decisions independently when circumstances required. Show less

  • 2gether shop
    • Chislehurst
    • Volunteer
      • Feb 2011 - Aug 2016

      I have undertaken voluntary work within this local charity shop for some years, beginning as part of my community service for my Duke of Edinburgh award. the shop has won both local and national awards, and is not only focused on providing excellent customer service to people coming to buy from it, but also plays an important role within the local community. During my work here I have gained experience in merchandising, basic retail and business disciplines, and varied customer service. I have also benefited from working within a diverse and dedicated team. Show less

  • Totally Tennis
    • Chislehurst Lawn Tennis Club
    • Tennis Coach
      • Jan 2013 - Sep 2013

      Having been taught by the owner of this business, I was asked to work for him at weekends as a tennis coach, assisting with a range of children and young people's tennis lessons. I gained experience in teaching and coaching skills, and also in managing and motivating small groups, balancing enjoyment with maintaining focus and discipline. Having been taught by the owner of this business, I was asked to work for him at weekends as a tennis coach, assisting with a range of children and young people's tennis lessons. I gained experience in teaching and coaching skills, and also in managing and motivating small groups, balancing enjoyment with maintaining focus and discipline.

    • United States
    • Law Practice
    • 700 & Above Employee
    • Work Experience
      • Aug 2012 - Aug 2012

      Working for a blue-chip city law company, I undertook a range of support tasks for a specialist legal team. This included proof-reading complex contracts using my meticulous eye for detail. Working for a blue-chip city law company, I undertook a range of support tasks for a specialist legal team. This included proof-reading complex contracts using my meticulous eye for detail.

  • Returning Officer, LB Bromley
    • Bromley, United Kingdom
    • Postal Votes Assistant
      • Apr 2012 - May 2012

      This role required me to work within small teams, delivering work to strict deadlines, under observation and adhering to statutory requirements. This role required me to work within small teams, delivering work to strict deadlines, under observation and adhering to statutory requirements.

    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Work Experience
      • Jul 2011 - Jul 2011

      I worked within the legal and compliance team, following through on various projects related to international policy reviews. As part of my placement I undertook research with other work experience interns, identifying ways to improve the scheme for future years. I wrote this up in a report that went to the Board, which accepted the recommendations I made. I also wrote a short piece for the company's internal newsletter. I worked within the legal and compliance team, following through on various projects related to international policy reviews. As part of my placement I undertook research with other work experience interns, identifying ways to improve the scheme for future years. I wrote this up in a report that went to the Board, which accepted the recommendations I made. I also wrote a short piece for the company's internal newsletter.

Education

  • University of Nottingham
    Bachelor of Arts - BA, English Language and Literature, General
    2013 - 2016
  • The Judd School
    High School, English Literature, History, Classical Civilisation, Religious Studies
    2011 - 2013
  • Tonbridge Grammar School
    High School, 12 GCSEs- 3 A*; 9 A
    2006 - 2011

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