Elda Lofataj (CIPD Level 7)
Talent Acquisition Specialist at Reed Professional Services- Claim this Profile
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Greek Native or bilingual proficiency
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Albanian Native or bilingual proficiency
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Spanish Elementary proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Reed Professional Services
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Talent Acquisition Specialist
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Jan 2023 - Present
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Reed in Partnership
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United Kingdom
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Individual and Family Services
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700 & Above Employee
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Employment Adviser
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Sep 2021 - Jan 2023
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Bill's Restaurants
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United Kingdom
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Hospitality
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700 & Above Employee
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Customer Service /Senior Waiter
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Mar 2018 - Sep 2020
•Establishing and maintaining a long term relationship with customers by exceeding personal sales goals ,more than 350 p/h by immediately identifying a long-term customer needs •Serving up to 200 customers per shift•Displaying high management potential, by managing the day to day prioritisation and workflow of the Customer Advisor and Permit Officers•Effectively overseeing all areas relating to the administration and payment processes to ensure appropriate financial and regulatory controls were met•Successfully contributing to the recruitment and selection process for the team and provided training to New Starters•Ensuring all correspondence and telephone queries were dealt in accordance with agreed performance standards and provided reports on performance periodically Show less
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Restaurant Supervisor (Successfully completed the 1-month training for the Supervisor role but due t
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Jan 2020 - Feb 2020
• Successfully organising, assembling and arranging the staff by managing a team of customer service personnel• Planning, organising and completing tasks in the most efficient manner, by coordinating the team throughout their shift, providing 24-hour support, managed employee schedules and ensuring that the department is adequately staffed during peak times
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Centrale Athens
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Greece
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Media Production
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1 - 100 Employee
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Food And Beverage Assistant Manager
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Jan 2015 - Nov 2017
• Displayed high management potential, by organising waiting staffs’ shifts, communicated with up to 35 suppliers and managed payslips and payrolls • Strong experience at front of house responsibilities and managed day-to-day operations of the cafe • Successfully maintained updated records of daily, weekly and monthly revenues and expenses • Advised staff on the best ways to resolve issues with clients and delivered excellent customer service • Displayed high management potential, by organising waiting staffs’ shifts, communicated with up to 35 suppliers and managed payslips and payrolls • Strong experience at front of house responsibilities and managed day-to-day operations of the cafe • Successfully maintained updated records of daily, weekly and monthly revenues and expenses • Advised staff on the best ways to resolve issues with clients and delivered excellent customer service
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Embassy of Albania
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United States
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International Affairs
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1 - 100 Employee
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Internship - Communication & Events Assistant
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Mar 2013 - Jun 2013
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Internship – Graduate Trainee, Greek Maritime Museum, Piraeus, Greece, 2011
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Mar 2011 - Jun 2011
•Involved in research for the catalogues of exhibitions •Assisted in curating exhibitions, was responsible for the maintenance, filling of maps and filling of maps and photographic material •Engaged in the classification and cataloguing of rare maps as well as the day-to-day processing and shelving of rare maps and leaflets •Involved in research for the catalogues of exhibitions •Assisted in curating exhibitions, was responsible for the maintenance, filling of maps and filling of maps and photographic material •Engaged in the classification and cataloguing of rare maps as well as the day-to-day processing and shelving of rare maps and leaflets
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Education
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University of Westminster
MA Human Resources Management -
Panteion University of Social and Political Sciences
Bachelor's degree, Political Science and History