Experience

Australian Federal Government

• IT Services and IT Consulting
• 700 & Above Employee

• Team Leader

  • Dec 1998 - Present

  My employment began as a customer service officer in a call centre environment and as a trainer of new recruits. As a Team Leader for the past 10 years I have had the opportunity to lead teams in all areas of customer service and debt management supporting both our customers and business clients. My employment began as a customer service officer in a call centre environment and as a trainer of new recruits. As a Team Leader for the past 10 years I have had the opportunity to lead teams in all areas of customer service and debt management supporting both our customers and business clients.



TAFE NSW

• English Teacher

  • Feb 1998 - Dec 2002

  I enjoyed the challenges as a part time teacher in the fields of Communication, English, Language and Learning Skills,Job Seeking Skills, Learner Support Programs. I made a lot of friends and was so pleased when students found employment following courses they had undertaken with me - it was a really rewarding job. I enjoyed the challenges as a part time teacher in the fields of Communication, English, Language and Learning Skills,Job Seeking Skills, Learner Support Programs. I made a lot of friends and was so pleased when students found employment following courses they had undertaken with me - it was a really rewarding job.