Elar Kalda

National ICT Administrator at TrainSmart Australia (RTO 51771)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Perth Area
Languages
  • English -
  • Estonian -
  • Russian -

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Credentials

  • Azure: Understanding the Big Picture
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Prepare for the CompTIA Security+ (SY0-601) Certification Exam
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Azure Administration Essential Training
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Windows 10 for IT Support: Advanced Troubleshooting
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Become a Windows System Administrator (Server 2012 R2)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Learning Azure Automation
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Securing Cloud Resources with Microsoft Defender for Cloud
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Windows 11: Security
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Advance Your Skills as an Azure Administrator
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Azure Administration: Configure and Manage Virtual Networking
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Azure Administration: Deploy and Manage Compute Resources
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Azure Administration: Identities and Governance
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Azure Administration: Implement and Manage Storage
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Azure Administration: Load Balancers and Application Gateways
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Azure Administration: Monitor and Back Up Azure Resources
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Deploying Azure Active Directory
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Improve Your ITIL® Skills
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft Azure: Active Directory
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft Azure: Networking Concepts
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Microsoft Azure: Security Concepts
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Planning a Microsoft Cloud Solution
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Planning for Azure Active Directory
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Putting ITIL® into Practice: DevOps for ITIL® Practitioners
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Putting ITIL® into Practice: Problem Management Techniques
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Planning for Hybrid Active Directory Environments
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Windows Server 2019 Essential Training
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Windows Server 2019: Implementing Group Policy
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Become a Microsoft 365 Enterprise Administrator
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • IT Security Foundations: Network Security
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Introduction to Microsoft 365 for IT Pros
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Learning Vulnerability Management
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Microsoft 365 Essential Training for Administrators
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Microsoft Cybersecurity Stack: Identity and Endpoint Protection Basics
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Microsoft Enterprise Mobility Suite: Management and Security
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Microsoft Office 365: Administration (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Microsoft Office 365: Deployment (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Office 365 for Administrators: Supporting Users (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Windows 10: Administration
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Windows 10: Managing Admin Tasks Essential Training
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Windows 10: Security
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Windows 10: Troubleshooting for IT Support
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Windows Server 2022: Installation and Configuration
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Windows as a Service: Planning Deployment
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Google Cloud Platform Associate Cloud Engineer Cert Prep: Configuring Access and Security
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Google Cloud Platform Associate Cloud Engineer Cert Prep: Ensuring Successful Operation of a Cloud Solution
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Windows 10: Advanced Troubleshooting for IT Support
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • IT Essentials 6.0
    Cisco Networking Academy
    Oct, 2015
    - Nov, 2024
  • TAELLN411 Address adult language, literacy and numeracy skills
    Trainwest
    Feb, 2014
    - Nov, 2024
  • TAE40110 Certificate IV in Training and Assessment
    Trainwest
    Nov, 2013
    - Nov, 2024
  • MCITP: Server Administrator on Windows Server® 2008
    Microsoft
    Jun, 2013
    - Nov, 2024
  • MCSA: Windows Server 2008
    Microsoft
    Jun, 2013
    - Nov, 2024
  • MCSA: Windows Server® 2008
    Microsoft
    Jun, 2013
    - Nov, 2024
  • MCTS: Windows Server® 2008 Active Directory,Configuration
    Microsoft
    Jun, 2013
    - Nov, 2024
  • MCITP: Enterprise Desktop Support Technician on Windows® 7
    Microsoft
    May, 2013
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    May, 2013
    - Nov, 2024
  • MCSA: Windows 7
    Microsoft
    May, 2013
    - Nov, 2024
  • MCSA: Windows 8
    Microsoft
    May, 2013
    - Nov, 2024
  • MCTS: Windows Server® 2008 Network Infrastructure, Configuration
    Microsoft
    May, 2013
    - Nov, 2024
  • MCTS: Windows® 7, Configuration
    Microsoft
    Apr, 2013
    - Nov, 2024
  • MCT: Microsoft Certified Trainer
    Microsoft
    Feb, 2015
    - Nov, 2024

Experience

    • Australia
    • Higher Education
    • 1 - 100 Employee
    • National ICT Administrator
      • Apr 2019 - Present

      Developing, implementing and maintaining TrainSmart Australia computing environments, ensuring continuous, optimal performance of ICT services and support systems with the focus on SaaS. Mainly focusing on: Full responsibilities with Microsoft 365 (Education). Full responsibilities with Zoom Phone (incl. Meetings). Full responsibilities with Windows Server 2016 Hybrid Azure AD. Full responsibilities with UniFi Wireless and WatchGuard Firebox M Series. RTO curriculum integration and feature implementations with Totara (+Wisenet). Designing and implementing paperless online learning with Totara LMS and LTI integration in partnership with Practice Labs, LinkedIn Learning, Skin Deep. Full responsibilities with hardware deployments, Windows 10 clients, PaperCut, SpiceWorks asset management. Technical Remote Desktop support to nationwide employees.

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • IT Support Officer/Systems Administrator/Technical Trainer
      • Oct 2013 - Nov 2018

      • MCT (Microsoft Certified Trainer) • Technical project lead in designing, developing, implementing and maintaining eLearning virtual campus with Microsoft Remote Desktop Services, HTML5 RDP gateway, Active Directory and NLB for WA high school Vocational Education and Training (VET) program. • Full responsibilities with designing, implementing, migrating and maintaining on premise and cloud computing infrastructure as senior administrator. • End-to-end Office 365/Exchange Online migration with Exchange 2013 hybrid deployment. • Design, implement and maintain Moodle 2.9 and 3.x LMS platforms on premise and in IBM Softlayer. • Develop and design fully online and compliant IT courses for WA high school VET program. • Onsite support and maintenance of HP BladeSystem/Dell PowerEdge blade server infrastructure including Dell PowerVault, EqualLogic PS storage controllers. • In charge of designing, implementing and maintaining AICT server virtualisation and services with W2K12 R2, W2K16, Hyper-V (Active Directory, Exchange 2013, AD Certificate Services). • In charge of backup/restore operations using SCDPM 2012 R2. • Resolving issues related to Dell SonicWALL network infrastructure, hardware and software or escalating appropriately. • Ongoing deployment and maintenance of office, class room desktops, laptops, tablets, printers, and Pearson VUE testing center; • Mandatory, specialist and best practices training when bringing new staff, students, visitors or contractors into their work area. • Office relocation technical lead with full IT responsibilities. In-class training duties: • Diploma of IT Networking ICT50415; • Certificate IV in IT Networking ICT40415; • Delivering MCSA, MCTS, CompTIA A+, Network+, CCNA, ITIL Foundation coursewares; • Server Administrator and Service Desk technician training courses.

    • ICT Support Technician
      • Mar 2012 - Oct 2013

      Shelley International Group Pty Ltd, Statewide Trolley Repairs Pty Ltd • Diagnose and troubleshoot basic to complex workstation, laptop, application, peripheral, TCP/IP, and/or printer problems with preliminary problem investigation and diagnostic collection. • Provide feedback to the customer for reported issues. • Building new desktops, connecting peripherals, installing updates, drivers, setting up users workstation and accounts. • Perform hardware break-fix and upgrades. Perth Investigation Services Pty Ltd, Round the World Recruitment Pty Ltd • Installation of GPU’s, HDD’s and RAM for laptops and desktops. • Perform client-side Windows OS and hardware upgrades. Zarba Bookkeeping • On-site true face to face customer interaction, over-the-phone troubleshooting and support • Connecting peripherals, installing updates, drivers, setting up users workstation and accounts. • Profile migration from old machine. • Building home network and setting up internet connection.

    • Web Administrator
      • Aug 2005 - Feb 2011

      • Notable Joomla CMS, Virtuemart and MySQL database customisation to implement new features;• Coordinated and took editorial responsibility for all the content, quality and style of the website;• Made sure JavaScript, CSS, PHP, HTML standards are maintained;• Maintained Virtual Web Server and software required to run website;• Analysed and optimised overall Joomla CMS, Virtuemart e-commerce solution and MySQL database performance;• Specifying and implementing best practices for System Administration and deployment of new releases and technology;• Created reports and analysed website user statistics with Google Analytics;• Maximised Search Engine Optimization.

    • Store Manager
      • Aug 2004 - Feb 2011

      • Accomplished managing the flag ship store in major city in Estonia;• Achieved sales targets and kept spending’s on budget;• Accomplished delivering a high standard of customer service and comply with company policies and procedures;• Responsible for stock control and inventory;• Daily counting and accounting of store funds;• Succeeded providing training and guidance to less experienced staff members;• Delivered high store standards;• Integrated offline sales software Merit Aktiva inventory and products into real time e-commerce stock level implementation using MySQL, PHP, Joomla CMS, Virtuemart.

    • Retail Manager
      • Dec 2002 - Aug 2004

      • Plan and carry out all sales activities while ensuring customer satisfaction and achieving high standard of customer service. • Managing quality of products and services delivery. • Accounting store funds . • Achieving and maintaining high store standards. • Plan and carry out all sales activities while ensuring customer satisfaction and achieving high standard of customer service. • Managing quality of products and services delivery. • Accounting store funds . • Achieving and maintaining high store standards.

Education

  • Australian Institute of Commerce & Technology
    Diploma, Information Technology Networking
    2013 - 2014
  • Australian Institute of Commerce & Technology
    Certificate IV, Information Technology Networking
    2012 - 2012
  • Tartu Ülikool
    Unfinished, Physical Education and Sports Science
    1994 - 1998

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