Elan Maynez

Manager of Customer Empowerment at GUIDEcx
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Contact Information
us****@****om
(386) 825-5501

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Bio

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5.0

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/ Based on 5 ratings
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Mark Mitchell

I was immediately sold by Elan within the first few minutes of our initial meeting. He shared a remarkable story about his childhood dream of becoming a pizza delivery man, noting that it was when the pizza arrived that the party truly began. Elan's unique perspective was that he wanted to be in the business of "delivering happiness," and he has more than lived up to that vision. Elan has consistently proven himself as a dedicated purveyor of happiness. Not only does he excel as an exceptional leader for his team, but he also shines as a coworker, mentor, friend, and provider of world class services to each and every customer he encounters. There isn't a challenge too daunting for him; he tackles every task with unwavering care, passion, and impeccable execution. His mastery extends across multiple domains, including Customer Experience, Training Experience, and community. Any organization fortunate enough to work with Elan has essentially hit the jackpot. Don't miss the opportunity to connect with and benefit from Elan's extraordinary talents, experience, and friendship.

Ryan Comte

I had the awesome opportunity to meet and work with Elan over the last several years. As the director of support and training, Elan very quickly created an ecosystem that carried his team and set the tone and pace for education at GUIDE. He led the effort to create a comprehensive learning guide (Guide University) and a robust community (The Onboarding Network) to help support those in onboarding. Both added immense value to our customers and to the community. Elan brings an energy and excitement to any team that he belongs to. He understands and empathizes with people. He is a culture multiplier. He has a willingness and drive to tackle any challenge. Elan is a benefit to any team he is on.

Shawn Stinson

Elan is one of the most driven and creative individuals I have ever worked with. From my experience working with Elan, he embraces modern and unconventional methods to achieve results and create experiences for those internally and externally that he serves. Elan is driven by delivering happiness and finds methods in his day to reach out and impact teams and the individuals he leads. I look forward to the day when I can work with Elan again and would recommend him for any organization that is looking for a creative, loyal, and service oriented leader.

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Credentials

  • Body Language for Leaders
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Communicating in Times of Change
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Communicating in the Language of Leadership
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Communicating to Drive People to Take Action
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Communicating with Transparency
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Level I Certified Training Guide
    GuideCX
    May, 2022
    - Nov, 2024
  • GuideCX Certified Guide
    GuideCX
    Nov, 2021
    - Nov, 2024
  • GuideCX Cartographer
    GuideCX
    Mar, 2022
    - Nov, 2024
  • First Aid & AED
    American Red Cross

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Manager of Customer Empowerment
      • Oct 2022 - Present

      I'm building the world's best support and learning experience with the coolest team in the business.

    • Manager of Training and Support
      • Apr 2022 - Oct 2022

    • Customer Experience Manager
      • Mar 2021 - Apr 2022

      I am an Onboarding Sherpa. Just like Sherpas help climbers summit Mt. Everest, my role is to guide you on the best practices for getting your clients to the AHA moment ASAP.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Onboarding Specialist
      • Aug 2020 - Mar 2021

    • United States
    • Software Development
    • 700 & Above Employee
    • Onboarding Specialist
      • Nov 2019 - Aug 2020

      I love working with people and helping them achieve success I love working with people and helping them achieve success

    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of Onboarding
      • Jul 2019 - Nov 2019

    • Operations Specialist
      • Dec 2018 - Nov 2019

    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Operational Specialist
      • Mar 2017 - Nov 2019

Education

  • Brigham Young University
    Bachelor's degree, International Relations and Affairs
    2010 - 2016

Community

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