Experience

Marsman Drysdale Travel, Inc.

• Philippines
• Travel Arrangements
• 1 - 100 Employee

• Team Leader

  • Mar 2022 - Present

  - Checks the pertinent documents on hand before filing the application. - Lodge the application for visas and other travel documents of clients in their respective Embassies/Agencies. - Encash the Cash Advance and pay the necessary fees in filing of visas and other travel documents. - Assist clients in securing appointments and giving detailed instructions for personal appearance. - Meet and assist clients in a professional manner during personal appearances in the embassies/agencies. - Check the approved visas and other travel documents for accuracy. - Releases the travel documents to the Clients or Travel Consultants in a timely manner. - Liquidate Cash Advances by providing official receipts and required attachments within 3 days upon completion of transaction. - Files the Cash Advance and liquidation forms for monitoring purposes. - Ensure that all development and information related to travel documents processing is relayed to your immediate superior. - Attend relevant training/s and meetings set by the manager. - Perform clerical duties such as filing, photocopying and scanning of documents. - Perform such other jobs that the immediate superior may assign from time to time Show less

• Documentation Officer

  • Mar 2018 - Jun 2020

  - Checks the pertinent documents on hand before filing the application. - Lodge the application for visas and other travel documents of clients in their respective Embassies/Agencies. - Encash the Cash Advance and pay the necessary fees in filing of visas and other travel documents. - Assist clients in securing appointments and giving detailed instructions for personal appearance. - Meet and assist clients in a professional manner during personal appearances in the embassies/agencies. - Check the approved visas and other travel documents for accuracy. - Releases the travel documents to the Clients or Travel Consultants in a timely manner. - Liquidate Cash Advances by providing official receipts and required attachments within 3 days upon completion of transaction. - Files the Cash Advance and liquidation forms for monitoring purposes. - Ensure that all development and information related to travel documents processing is relayed to your immediate superior. - Attend relevant training/s and meetings set by the manager. - Perform clerical duties such as filing, photocopying and scanning of documents. - Perform such other jobs that the immediate superior may assign from time to time Show less



Celeasco

• Philippines
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Office Staff

  • Aug 2016 - Mar 2018

  - Prepares letters, reports, quotation, invoices and other orders - Sorts and files all documents - Encodes data daily onto several sales and administrative files - Maintain files and records so they remain updated and easily accessible - Answers incoming calls and connects to concerned party, conversely makes outgoing long distance calls, as needed, and keeps an up-to-date record of it - Receives and signs all mails, deliveries, acknowledgement receipts for letters and other communication, and distributes them accordingly while maintaining an up-to-date record of them. - May occasionally be required to attend to visitors, customers, business friends of the company and direct them to the parties concerned. - Utilize office equipment such as photocopier, printers and computers for word processing, spreadsheet creation, etc. Show less



Rajah Travel Corporation

• Philippines
• Travel Arrangements
• 1 - 100 Employee

• Documentation Staff

  • Aug 2015 - Jul 2016

   Assistance in gathering, filing the documents to process visa and immigration services  Obtain visas that may be required by clients to visit particularly in Asia Pacific Region in accordance to the purpose of their trip  Assist in analyzing and providing solutions for visa and immigration situation and inquiries  Manage clients expectation on their visa application and travel needs  Keep abreast of visa and immigration updates, and ensure that such are incorporated in the team’s documentation process and guidelines.  Provide accurate information to clients to any of their visa and immigration inquiries  Run regular quality checks on documents prior lodging to the embassy  Work with the liaison officer and ensure that the visa applications were assessed and filed to the embassy on time  Provide timely updates to clients on their ongoing visa application Show less



Granite Services, Inc.

• United States
• Oil and Gas
• 700 & Above Employee

• Immigration Specialist

  • Feb 2014 - Aug 2015

  - Monitor and manage outbound travel via PowerSource - Support inbound travel as requested - Open cases with 3rd party to assist with visa processing - Provide guidance to employee and Operations team regarding documents, cost & time requirements for visa applications to ensure all paperwork, including application for immigration and visas are completed accurately and in a timely manner. - Tracks visa and work permit progress to keep stakeholders updated - Maintain PowerSource immigration queue and work authorization documents Show less



Philippine Airlines

• Philippines
• Airlines and Aviation
• 700 & Above Employee

• Practicum Trainee

  • May 2013 - Aug 2013

  Key Responsibilities: -Develop, publish, disseminate and monitor Cabin Crew Systems and Standards pertaining to In-Flight Safety, Service, Health, and security based on company policies, customer needs, and governing regulatory bodies and agencies. -Updates the Cabin Crew Manuals Key Responsibilities: -Develop, publish, disseminate and monitor Cabin Crew Systems and Standards pertaining to In-Flight Safety, Service, Health, and security based on company policies, customer needs, and governing regulatory bodies and agencies. -Updates the Cabin Crew Manuals



CSB Travel and Tours

• Practicum Trainee - Documentations Officer

  • Jan 2013 - Mar 2013

  Key Responsibilities:  Monitor records of tour participants  Provide materials, collaterals and information on visa requirements, passport requirements and DSWD requirements  In-charge of visa form distribution  Keep and maintain records and file folders of every participant  Liaise with the faculty-in-charge and student-in-charge assigned to the various travel groups listed  Whenever needed accompany the participant to the DFA, Embassy, immigration officer  Organize documents from accounting, travel suppliers and visa application forms.  Arrange the Payment Request Slip and Materials and Services Requisition Form  Accomplish Service Agreements Show less



Hotel Benilde

• Philippines
• Hospitality
• 1 - 100 Employee

• Assistant Front Office Clerk / Doorman

  • Jul 2012 - Jul 2012

   Trained how to provide quality services for guests in the hospitality industry  Assisted hotel guests with check-in and check out  Answered calls with appropriate telephone verbiage  Developed telephone and guest relations skills  Handled guest inquiries and requests through phone  Trained how to provide quality services for guests in the hospitality industry  Assisted hotel guests with check-in and check out  Answered calls with appropriate telephone verbiage  Developed telephone and guest relations skills  Handled guest inquiries and requests through phone