Elaine Sciarretta
Vice President, Customer Experience at HALO - Recognition & Incentives- Claim this Profile
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Bio
Sheila Sheldon
I had the pleasure of working with Elaine for well over 9 years. She is a phenomenal leader and an inspiration to all that she touches and works with. A strong sense of emotional intelligence and compassion. Her Customer Experience is second to none bringing a strategic vision from operational excellence and innovation to the managements of our customer teams which include Account Management, Project Management, Customer Service, Call Centre, Global Call Centre Management, and implementation of new projects for HALO’s clients. As well as being responsible for her department’s accountability, coaching and training and development and, recruiting. Elaine has great drive and passion and delivers everything in a calm and positive manner.
Jenna Bevan, HRM
I have had the pleasure to partner with Elaine for 4 years. She is a leader who is passionate about quality, efficiency and transparency. She has a true gift for communicating in a way absent of title or level, so that all involved can be their authentic selves. She is also a leader who made me feel cared about as a client and a person. Elaine would make a fantastic addition to any company.
Sheila Sheldon
I had the pleasure of working with Elaine for well over 9 years. She is a phenomenal leader and an inspiration to all that she touches and works with. A strong sense of emotional intelligence and compassion. Her Customer Experience is second to none bringing a strategic vision from operational excellence and innovation to the managements of our customer teams which include Account Management, Project Management, Customer Service, Call Centre, Global Call Centre Management, and implementation of new projects for HALO’s clients. As well as being responsible for her department’s accountability, coaching and training and development and, recruiting. Elaine has great drive and passion and delivers everything in a calm and positive manner.
Jenna Bevan, HRM
I have had the pleasure to partner with Elaine for 4 years. She is a leader who is passionate about quality, efficiency and transparency. She has a true gift for communicating in a way absent of title or level, so that all involved can be their authentic selves. She is also a leader who made me feel cared about as a client and a person. Elaine would make a fantastic addition to any company.
Sheila Sheldon
I had the pleasure of working with Elaine for well over 9 years. She is a phenomenal leader and an inspiration to all that she touches and works with. A strong sense of emotional intelligence and compassion. Her Customer Experience is second to none bringing a strategic vision from operational excellence and innovation to the managements of our customer teams which include Account Management, Project Management, Customer Service, Call Centre, Global Call Centre Management, and implementation of new projects for HALO’s clients. As well as being responsible for her department’s accountability, coaching and training and development and, recruiting. Elaine has great drive and passion and delivers everything in a calm and positive manner.
Jenna Bevan, HRM
I have had the pleasure to partner with Elaine for 4 years. She is a leader who is passionate about quality, efficiency and transparency. She has a true gift for communicating in a way absent of title or level, so that all involved can be their authentic selves. She is also a leader who made me feel cared about as a client and a person. Elaine would make a fantastic addition to any company.
Sheila Sheldon
I had the pleasure of working with Elaine for well over 9 years. She is a phenomenal leader and an inspiration to all that she touches and works with. A strong sense of emotional intelligence and compassion. Her Customer Experience is second to none bringing a strategic vision from operational excellence and innovation to the managements of our customer teams which include Account Management, Project Management, Customer Service, Call Centre, Global Call Centre Management, and implementation of new projects for HALO’s clients. As well as being responsible for her department’s accountability, coaching and training and development and, recruiting. Elaine has great drive and passion and delivers everything in a calm and positive manner.
Jenna Bevan, HRM
I have had the pleasure to partner with Elaine for 4 years. She is a leader who is passionate about quality, efficiency and transparency. She has a true gift for communicating in a way absent of title or level, so that all involved can be their authentic selves. She is also a leader who made me feel cared about as a client and a person. Elaine would make a fantastic addition to any company.
Experience
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HALO - Recognition & Incentives
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United States
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Human Resources Services
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1 - 100 Employee
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Vice President, Customer Experience
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Feb 2015 - Present
Lead the Service and Event Gifting business for HALO Recognition. Develop and oversee implementation of strategies aimed at building competitive, innovative service and points-based recognition and incentive solutions that help organizations cultivate inspired relationships with their employees and affiliates. Responsible for business and retention strategy, cross-selling/upselling, product development, financials, account management, infrastructure & call center / vendor management. Lead the Service and Event Gifting business for HALO Recognition. Develop and oversee implementation of strategies aimed at building competitive, innovative service and points-based recognition and incentive solutions that help organizations cultivate inspired relationships with their employees and affiliates. Responsible for business and retention strategy, cross-selling/upselling, product development, financials, account management, infrastructure & call center / vendor management.
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Education
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University of Massachusetts, Amherst
Bachelor's Degree -
University of Bridgeport
Master of Business Administration (M.B.A.) -
Sacred Heart University, Jack Welch School of Business
Pursuing Graduate Certificate at Sacred Heart University
Community
