Experience

Ministry of Health (Singapore)

• Singapore
• Government Administration
• 700 & Above Employee

• Manager

  • May 2022 - Present

  Segment lead for Healthcare sector in Singapore to build partnership collaboration with hospitals, nursing homes, relevant Ministries on matters pertaining to system and logistical coordination, to achieve a sustainable endemic environment for Singapore. Segment lead for Healthcare sector in Singapore to build partnership collaboration with hospitals, nursing homes, relevant Ministries on matters pertaining to system and logistical coordination, to achieve a sustainable endemic environment for Singapore.



Health Promotion Board

• Singapore
• Wellness and Fitness Services
• 700 & Above Employee

• Operations Manager

  • Jul 2020 - Apr 2022

  • Established logistical coordination to manage 60 fixed swab sites spanning across various defunct school campus, F1 Pit, Changi Airport, dormitories and the Float with an average daily attendance ranging between 300pax to 3,200pax, to ensure the timely and accurate despatch of lab supplies to boost our eventual ability to revive our economy sustainably. • Conducted checks on the ground operations teams to ensure that clients’ test samples are labelled and packed properly for despatch to the assigned labs, in an effort to reduce wastage of resources and enhance throughput by an average of 200 tests/day. • Led in onboarding assigned pool of laboratories to ensure alignment of updated swab policies, swab requirement and swab locations. • Pivoted to lead in Fast & Easy Testing (FET) operations whereby 120,000 clients were onboarded within a period of 3 weeks, ensured minimum 75% compliance of Employer-led Self Supervised Swabs (ESSS) as qualifying criteria to receive replenishment of ART kits Show less



Exploring Opportunities

• Singapore

• Exploring Opportunities in Operations , Procurement

  • Jun 2018 - Jan 2020

  I worked in New Ubin Seafood Retail from June 2018 to January 2020 as Part Time Admin and Customer Service Office. Recently as part of cost cutting measures, the management has done away with part-timers. I am currently exploring opportunities in permanent positions to further contribute my skills in customer satisfaction, operations efficiency, procurement, cross functional team management. Oversaw administration, marketing, customer satisfaction and finance functions. Core responsibilities: - Financial reporting - Sales report generation - Invoice & receipt categorization - Ledger accounts entry - Staff payroll Achievements: - Secured 100% data entry accuracy across accounting ledgers Show less



MWS Nursing Home - Yew Tee

• Singapore

• Senior Executive, Operations

  • Jul 2017 - Mar 2018

  Led team of 3 to deliver operational and distribution excellence for MWS Nursing Home. Core responsibilities: - Operations management - Logistics, inventory & supplier management - Procurement - Service delivery - SOP review, audit, compliance & implementation - Team management Achievements: - Secured >300 SKPs at 98% efficiency within 3 months, establishing new medical inventory system from scratch - Attained 95% efficiency in distribution and process flow across multiple operational aspects (laundry, medical supplies and equipment, transport, security services) within tight deadlines - Established 100% compliance in mandatory SOP audit conducted by MOH within 5 months - Garnered SG$9K in combined donations across clothing, gift vouchers and goods for residents and staff in 2017 - Secured MOH license in enhanced cleanliness standards across all residential areas (wards, bathrooms) Show less



Family/Maternity

• Singapore

• Leave of Absence

  • Jul 2016 - Jun 2017

  Took time off to care for family. Took time off to care for family.



Institute of Mental Health

• Singapore
• Hospitals and Health Care
• 700 & Above Employee

• Senior Executive, Materials Management Department

  • Apr 2012 - Jun 2016

  Led team of 10; oversaw sourcing, contract review and negotiation, purchasing, and logistics, including medical and non-medical equipment, linen, ancillary services, and consumable supplies. Core responsibilities: - Supplier management - Business requirements fulfillment assessment - Vendor reliability and competitiveness assessment - Quality and supply cost monitoring, including sourcing for alternate supply - Regular vendor evaluation exercises - Operational SOP and KPI reviews - Fulfilment rate - Customer service satisfaction - Internal business stakeholder collaboration Achievements: - Optimised stock holding by 20% in 5 months, minimising obsolescence and wastage - Finalised contracts with total value of SG$600K - Established operational aspects of new patients’ psychiatric care department from scratch (including evaluation of user requirements and logistics), within tight timelines of 2 to 6 weeks in time for official opening - Secured 100% hospital license renewal rate and 100% audit adherence and compliance in line with IMH’s policies and MOH’s regulatory requirements - Streamlined operational efficiency for inventory management system by 20% Show less



Parkway Hospitals

• Singapore

• Senior Executive, Procurement

  • Mar 2005 - Mar 2012

  Led team of 5 in sourcing, negotiations, and purchasing of capital equipment and medical supplies for Parkway Hospitals’ group of healthcare facilities. Core responsibilities: - Drove price, quality and service commitment across supplier network - Supply, quality and cost effectiveness KPI development - Sourcing requirements and fulfilment - Internal business stakeholder collaboration - Project governance - Issue resolution - Team leadership - Talent development Achievements: - Saved 20% in capital equipment and materials purchases - Attained 10% savings through introduction of new, innovative products aimed at patient care enhancement and cost. Show less



Thermal International

• Singapore

• Executive, Procurement

  • Oct 2000 - Feb 2005