Elaine Tai

Head of Retail Operations & Partnership (HK & Macau) at Lify Wellness
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong, Hong Kong SAR, HK
Languages
  • English Full professional proficiency
  • Mandarin Full professional proficiency

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Ling-sum Emilie Cheung

I had spent an enjoyable time working with Elaine at the Growth Marketing Bootcamp. She is enthusiastic about learning different e-commence tools and demonstrating excellent leadership with teammates on the project. Her team spent three months, always trying their best to turn knowledge into hands-on e-business planning and execution, and finally winning the first running up among other groups. Big congratulations again!

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Credentials

  • Growth Marketing Bootcamp HK Cohort 6
    Growth Marketing Academy
    Nov, 2020
    - Oct, 2024

Experience

    • Hong Kong
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Head of Retail Operations & Partnership (HK & Macau)
      • Sep 2019 - Present

      • Build relationship and drive promotion initiatives with partners over 36 points of sales across HK & Macau (eg. New World Development/ K11 MUSEA/ Pacific Place/ MGM Macau/ New Yaohan Mall/ Nova Mall) • Initiated 10+ events (eg. Pre-order digital campaign/ Live streaming/ market place) • Secured a distributor sizeable deal and formed partnership in Macau • Formed Mercedez x Lify Café popup, with exclusive tea flavour, high tea pairing, wellness workshop and weekend happy Friday drinks to create big noise. • Set up CS operations workflow and Q&A guidebook to enhance efficiency and accuracy Show less

    • Founder & Creative Director
      • Mar 2015 - Present

      • Co-launched a floral brand with digital engagement and ecommerce platform operations. • Form partnership (eg.café, cultural organization, & exhibitors) in Macau & Zhuhai We are committed to provide customized and creative floral designs for anyone who is looking for meaningful floral gifts that are long-lasting with minimal daily care. We also provide floral therapy workshops for corporations or individuals for an immersion of floral experience while enjoying a good time together amongst co-workers or friends. Show less

  • Celine
    • Macau one central
    • Store Manager at Celine
      • Jun 2015 - 2019

      • Turned around business in 2017 and pushed business to 50% growth in 2018 • Developed local client network and enhanced appointment sales. • Built strong engagement with local clients to join HK seasonal events and new launch. • Coached a team of 7 ppl to drive excellent client services, and selling skills. Our staff was Macau Top Sales for three years, and awarded staff of the year in 2019. • Turned around business in 2017 and pushed business to 50% growth in 2018 • Developed local client network and enhanced appointment sales. • Built strong engagement with local clients to join HK seasonal events and new launch. • Coached a team of 7 ppl to drive excellent client services, and selling skills. Our staff was Macau Top Sales for three years, and awarded staff of the year in 2019.

    • Hong Kong
    • Retail
    • 700 & Above Employee
    • Product Sales Manager - Luxury watches & watchmakers
      • Apr 2012 - 2014

      • Managed a portfolio of 10 watches brands (eg. Tag Heuer, Longines, Roger Dubuis & Girard Perregaux) with 25 staff; Team awarded “best of the best performance”• Led brand renovation, store re-opening, expansion projects and watches pop-up showcase• Co-planned the world’s leading watches 2-month exhibition “Master of Time” in Venetian, with over 40 international watch and jewelry brands participations

    • Product Sales Manager - Fine & Luxury Watches
      • Jul 2011 - Dec 2012

    • Management Trainee - Ferragamo,Bally,Celine
      • Oct 2010 - Jul 2011

      • Fast-track completion from job rotations at Four seasons store (Ferragamo & Celine), Hong Kong global merchandising team (Kate Spade, Marc by Marc Jacobs) and Hong Kong Airport (Ralph Lauren)

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Graduate Trainee - EPM/BI Team
      • 2009 - 2010

Education

  • Exchange Program - The Scholar Ship Program
    International Business and Communications
  • Sacred Heart Canossian College English Section
    F.6, Commerce Class
  • The Chinese University of Hong Kong
    Bachelor, Business Administration, Marketing

Community

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