Elaine Peasley

Customer Service Representative at ClassBook.com
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Location
US

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Customer Service Representative
      • Jun 2015 - Present
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Sales Representative
      • Mar 2015 - Apr 2015
    • Australia
    • Advertising Services
    • Customer Service Representative
      • Oct 2014 - Mar 2015

      Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs. Process applications for health care coverage via the telephone Process enrollments into QHPs, plan changes, and Client enrollments Processing of life events and special enrollment periods Assist in explaining plan enrollment options including but not limited to covered services, participating providers, and cost Escalate calls or issues to the appropriate designated staff for resolution as needed Enters appropriate data Translation services for non-English speaking callers according to procedures

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Jul 2014 - Sep 2014
    • United States
    • Hospitality
    • 700 & Above Employee
    • Housekeeper
      • Jul 2013 - Oct 2013
    • United States
    • Retail
    • 1 - 100 Employee
    • Cashier
      • Jul 2012 - Jul 2013

      Check out the consumers when they are done shopping. Assist the consumers if they had any questions about sales and promotions. Assist other departments if needed. Personal Goals I did there- I help raised over 100 dollars a day for veterans. More than the other cashiers in our store. Became a personable person. Check out the consumers when they are done shopping. Assist the consumers if they had any questions about sales and promotions. Assist other departments if needed. Personal Goals I did there- I help raised over 100 dollars a day for veterans. More than the other cashiers in our store. Became a personable person.

Education

  • Hudson Valley Community College
    Early Childhood, Psychology
    2011 -

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