Elaine Newlands

Director regional at Strand Properties
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Mijas, Andalusia, Spain, ES
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Spain
    • Real Estate
    • 1 - 100 Employee
    • Director regional
      • Sep 2020 - Present

    • Operations & Adminstration
      • Mar 2015 - Present

      Responsible for all administration duties in relation to property sales:• Allocations of staff workloads (new enquiries, re-enquiries and re-allocations).• Listing of new resale and development properties in CRM and Resales on line.• Controlling collaboration agreements with external agencies.• Invoicing and payroll.• Assisting the Sales Managers with allocating of tours to the Property Specialists.• Enforcing Data Protection and making sure all documentation and procedures comply.• In charge of staff rotas and holiday calendars. • Organising exclusive development appointments and liaising with on-site agents.• Preparing and following up of sale contracts.• Liaising with lawyers and notaries.• Systems and documentation set up• Reporting and marketing studies.• General Administration tasks

    • Spain
    • Travel Arrangements
    • 100 - 200 Employee
    • Confirmers Manager, Marketing Department
      • Aug 2014 - Mar 2015

      Managing the daily operations and ensuring the arrival of all future reservations. • Preparing team workloads and ensuring company targets are met.• Ensuring quality control prior to client’s arrival.• Implementing new system processes. • Problem solving. • Reporting.

    • Marketing Administration Manager
      • Aug 2013 - Jul 2014

    • Spain
    • Leisure, Travel & Tourism
    • 100 - 200 Employee
    • ICT Business Analyst
      • 2012 - 2013

      Understand the needs of the business through ongoing review, development and implementation of exisiting and new systems and processes to reduce costs while improving workloads and efficiencies for all departments within the group

    • Project Manager for Leisure Sales implementation project within the companies 12 property resorts
      • 2012 - 2012

      Achievements within the Leisure Sales project• Organisation and preparation of weekly project meetings.• Set up of all property resorts within the travel systems.• Coordination of web development in conjuntion with database.• Preparing and carrying out a scenario testing schedule.• Documenting all issues found and supervising the solving of these issues.• Documentation and training resorts staff.• Communication with Company Directors, Resort Managers and Dolphin Dynamics.

    • Spain
    • Leisure, Travel & Tourism
    • 100 - 200 Employee
    • • Project Manager for TimeShare Ware implementation project of the SP3 / SP5 upgraded version
      • 2010 - 2011

      Project Manager for TimeShare Ware implementation project of the SP3 upgraded version.Tasks achieved within the TSW project• Organising the Delegates and Co-ordinates for each department within the company.• Preparing a scenario testing schedule.• Reviewing and testing the TimeShareWare upgraded version prior to scenario testing.• Coordination of all departments scenario testing. • Reviewing all securtiy access within the system and preparing the correct security for each department.• Documenting all issues found and supervising the solving of these issues.• Communication with TimeShare Ware and Company Directors.

    • Club Operations Trainer
      • 2009 - 2010

      Supervising all training requirements for our Club Operations departments.• Preparing all the training documentation and courses.• Carrying out the training courses.• Creating On Line Help Manuals

    • ICT Department
      • 2004 - 2009

      Member of the Project Team for the implementation of new TimeShareWare systems.Member of the Documentation and Training Team for this project.Tasks achieved within this TimeShareWare Project:• Process mapping and reviewing of business procedures run within the company actual systems.• Testing of scenarios within the new systems.• Group and Individual Training • Carrying out the set up within the new system.• Reconcillation tasks.• Writing functional specifications for development of internal applications.• Creating and editing of the On Line Help MJanuals.• Coordination of training groups and individuals.• Setting up all the administration functions of a Telemarketing department and carrying out all their training.• Group Training on Property resorts for operators within the Central Reservations and Travel departments.

    • Spain
    • Leisure, Travel & Tourism
    • 100 - 200 Employee
    • Club Operations Travel Supervisor
      • 2002 - 2003

      Supervising the general running of the Club Operations Travel department with a team of 9 operators/administration.• General administration tasks.• Booking travel products on live systems.• Allocation of staff workloads.• Communication with CLC clients and Head of Departments.• Member of the Project Team for the implementation of new travel systems (Tarsc/Magic Desktop).• Organising and Carrying out interviews for new travel operators.• Training new staff on all the travel aspects.

    • Consolidation and Dust Off (Sales & Marketing)
      • 2001 - 2002

      Coordinating all consolidation and dust off for the Sales and Marketing departments with a team of 3.• Consolidating all new deals.• Dusting off all non deals.• Preparing workloads for the VIP team.• Preparing reports on all work carried out.• Communication with Head of Departments.• Communication between CLC Members and Sales Team.

Education

  • James Watt College, Scotland
    City Guilds, Hairdressing
    1984 - 1986

Community

You need to have a working account to view this content. Click here to join now