Experience

USMC/Combat Helicopter Association
• Maintenance Aviation Data Specialist


United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Maintenace Data Specialist

  • Sep 2012 - Present

  • Troubleshot and assisted with application and hardware complications and found solutions from Field Service Technicians • Tested and troubleshot solutions on over 30 computers, desktops, laptops and servers. ensuring implementation of new software was properly effective. • Implemented new troubleshooting processes. • Ensured network, system and data availability and integrity through preventative maintenance and upgrades. • Performed Enterprise level Anti-Virus and Backup Solutions (Symantec) install • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access. • Provided daily support to ensure company staff had necessary permissions to perform tasks efficiently • Trained 30 plus employees by providing knowledge of specific tasks and policies. • Coached and mentored staff to ensure smooth adoption of new programs. • Supported over 1,000 users creating Optimized Organizational Maintenance Aviation (OOMA) accounts which all owed user’s permissions too complete and properly update tasked. • Screened and updated over 3,000 aircraft component cards, assuring intervals, replacement due times, and component time since new. Show less