Experience

Graymont

• Canada
• Mining
• 500 - 600 Employee

• Account Manager (Sales)

  • Jul 2020 - Present



Suka Chemicals

• Product Manager (Sales)

  • Apr 2016 - Jul 2020

  Handle paper chemicals, food & feed additive, plastic additive & pigment, chemicals in printing ink - Maintain existing business meanwhile create new business opportunity to ensure meeting sales, profit target and increase market share. - Identify and develop new products with new customers/ principals, build stable platform which is long term profitable and sustainable. - Manage and lead Paper Chemical Team and support them by achieving assigned individual and team target. - Foster good relationship with principals and customers. - Work closely with internal technical team and suppliers to provide product technical information /organize training /offer solution to customers' requirements. - Involve in daily job organization that includes delivery and payment collection process, determine pricing, stock management, sample arrangement, forecasting and respond to customer's inquiry in soonest time. - Work closely with office managers and logistics on new policy settings from time to time, including current work flow, credit application & etc to ensure sales can be smoothly executed. Show less



Nagase Malaysia

• Sales Executive

  • Apr 2013 - Dec 2015

  Handle: Industrial Chemicals (Plastic additives & fillers, paper chemicals, adhesive, PU foam, rubber glove & etc) - Generate sales for a portfolio of accounts to achieve overall annual sales target for the department. - Manage and maintain relationship with existing customers. - Develop new sales from core/existing customer as well as new customer. - Attend to inquiries, provide technical and logistic support, and regularly visit to customer. - Monitor competitors’ activities and manage payment collection. - Manage customers' forecast and inventories to ensure customers' demand can be met in order to minimize warehouse cost and prevent occurrence of over stock. - Carry out market survey for new product development. - Build good rapport with suppliers and customers. - Follow up or solve customers' issue with accurate and speedy information feedback. - Prepare costing for each product handling to ensure achieving gross profit. - Prepare quotation with all terms and conditions clearly stated for protecting company's interest. Show less



Flavor Inn Corporation Sdn Bhd

• QA Assistant

  • Nov 2008 - Dec 2011

  -In-charge and ensure all incoming raw materials receiving encoding to the requirement stated. -Perform intermediate and finished products testing regardless internal or external lab. -Perform analytical tests to specific gravity, refractive index, sensory evaluation, viscosity, pH, moisture content, flash point, color checking and others as necessary. -Examine the reaction among various types of chemicals to confirm the products to achieve its stability and quality required. -To interpret GC-MS graph pattern. -To ensure accuracy of QC data and maintenance of QC record on track. -Deal with customer complaint, troubleshoot and counter-measure the problem. -Assist in customer deals with MOH & Halal audit. -To supervise all QC activities compliance to HACCP and GMP includes for new application and renewal to MOH. -Draw product specification and MSDS for any related products. -Lead Halal Application for MUI Indonesia. -Perform inspections for new source of raw materials accordance to requirement. -Conduct training to new staff in field of expertise. Show less