Realtor

• Feb 2022 - Present

Proprty Claims Adjuster

• Jan 2008 - Present

Property ClerkF

• Jul 2018 - Jun 2019

· Received claim and review for the next steps. · Contact the insured, introduce myself, and inform of the next steps. · Receive the claim back from the field, and/or the contractor information. · Adjust the field estimate, or review contractor supplied information. · During the review of contractor information, prior to getting authority, I contact the contractor to revise their estimate if needed. Once I receive it back, and we all agree, I submit to authority. No further discussions with the contractor are made until settlement call. · Issue payment and/or receive the authority to issue the payment. · Make settlement call with the insured. Show less

Property Claims Adjuster

• Nov 2018 - Feb 2019

· Receive the claim and review claim for next steps. · Make first contact, introduce myself, and inform of basic policy details, provide an update, and inform of the next steps. · Perform on the phone with the insured a mini phone inspection. This way I can provide additional helpful information to the field adjuster assigned. · Assign loss to the field for inspection. · Adjust the loss after received back from QA file review. · Issue first payment, supplement payment, and request file authority if needed. · After payment is requested, contact the insured to discuss the claim, and next steps. · Ensure prior to conclusion of the settlement call, that all needs, and questions have been successfully answered to the insured’s satisfaction. · The same process would apply to the supplements. Prior to submission to payment, or authority, I would contact the contractor, to make any revisions. Once we all agree, it is submitted to authority, or payment is issued, and closing call is completed. Show less

Property Claims Adjuster

• Mar 2016 - Jul 2018

· Receive claim and review for the next steps. · Contact the insured, introduce myself, and inform of the next steps. · Receive the claim back from the field, and/or the contractor information. · Adjust the field estimate, or review contractor supplied information. · During the review of contractor information, prior to getting authority, I contact the contractor to revise their estimate if needed. Once I receive it back, and we all agree, I submit to authority. No further discussions with the contractor are made until settlement call. · Issue payment and/or receive the authority to issue the payment. · Make settlement call with the insured. · Trained staff on how to desk adjust, and field adjust claims. · Field · Receive the loss and assess the loss. · Try to obtain a Zillow, and weather report for the location. · Review coverages if Dec Page was provided. · Contact the insured. · Prepare a mini inspection done on the phone with the insured. · Schedule inspection of the damage. · Inspect based on the loss, roof, interior etc. · Prepare inspection documents: estimate, photos, GLR, etc. · Submit to carrier for final decision. Show less

Property Claims Adjuster

• Feb 2014 - Mar 2017

· Receive claim and review for the next steps. · Contact the insured, introduce myself, and inform of the next steps. · Receive the claim back from the field, and/or the contractor information. · Adjust the field estimate, or review contractor supplied information. · During the review of contractor information, prior to getting authority, I contact the contractor to revise their estimate if needed. Once I receive it back, and we all agree, I submit to authority. No further discussions with the contractor are made until settlement call. · Issue payment and/or receive the authority to issue the payment. · Make settlement call with the insured. Show less

Senior Mortgage Consultant

• Aug 2009 - May 2015