Experience

Southwest Vermont Supervisory

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Technology Services Coordinator

  • Dec 2016 - Present

  - Overseeing information technology staff by communicating job expectations; coaching staff on new technologies; and coordinating workflow of technicians while striving to maintain quality service throughout the school district.- Assists Director in interviewing and selecting employees.- Coordinates training and orientation for new employees, and consults with Director regarding new technology related learning for staff.- Assists Director in creating timetables for projects.- Working knowledge of all technology labs, file servers, and domain control servers.- Account management on multiple databases and platforms (e.g. Infinite Campus, FASTBridge)- SQL experience.- Google administration experience.- Coordinate with Senior Systems Administrators on updates, service packs, and repair and maintenance of all equipment associated with networks under their responsibility.- Basic setup and troubleshooting of IP Office 500 phone system.- PaperCut MF user assistance- Assist with setup and configuration of video conferencing, Zoom, Google Meet, Clear Touch panels.- Other responsibilities assigned by the Director of Educational Technology.Training: • IP Office 500• JAMF 100• Zendesk Foundational Support, Omnichannel Agent, and Explore/Analytics Learning Paths Show less

• Data Systems Administrator

  • Apr 2013 - Dec 2016

  • Support desk for faculty, staff and students in the use of technology hardware and software applications in use in the supervisory union, including but not limited to Google Apps for Education, Microsoft Office, Infinite Campus, VersaTrans, Active Directory, various web browsers, SNAP Nursing software, email.• Support users of hardware such as laptops, PCs, Chromebooks and tablets running under the Windows XP, Windows 7, Windows 8, Windows 10, OS X, ChromeOS, iOS, Android, and Ubuntu operating systems, and peripherals (printers, SMARTBoards, projectors, document cameras) in a wired/wireless domain.• VersaTrans student transportation software management. Maintain the database and create bus routes for seven school districts.• Infinite Campus student information system management. Provide support and training to users of Infinite Campus as a member of a team.• Administrative support for Active Directory users• Avaya telephone system management• Create and maintain technical support documentation• Google Apps for Education domain management, shaftsburyeagles.org• Webmaster of Google websites for the supervisory union and its schoolsTraining: • Mastering the Fundamentals of Campus, Infinite Campus, Blaine, MN• Interchange New England 2015, Infinite Campus Conference, Portland, ME• Interchange New York 2016, Infinite Campus Conference, NYC• Avaya Phone System, SVSU• K12 Alerts, SVSUCourse work at Marlboro College:• A+ Certification II• Systems Analysis and Design• Web Infrastructures• Computer Networks• Introduction to Relational Databases• Business Writing• Management• Marketing• Finance• Project Management I• Capstone I: Planning• Capstone II: Implementing• Strategic Planning Show less

• Network Lab Supervisor

  • Aug 2010 - Apr 2013

  • Support for laptops, PCs and tablets running under the Windows XP, Windows 7, Ubuntu, OS X and iOS operating systems, and peripherals (printers, SMARTBoards, projectors, document cameras).• Support faculty, staff and students in the use of technology hardware and various software applications in use at the elementary school, including but not limited to Google Apps for Education, Microsoft Office, web browsers, Audacity, Photostory 3 for Windows, Microsoft Movie Maker, iMovie, Paint.net, email, MixCraft.• shaftsburyeagles.org Google Apps for Education domain administrator with 300 users.• Maintained school website, www.shaftsburyeagles.org. • Promoted the school via the school website and through the addition of the @ShaftsburyElem Twitter feed to keep the Shaftsbury community up to date on events taking place at the elementary school and in the surrounding community.• Created an Emergency Notification System to email and/or text message the school community regarding snow days, delays, early dismissals at no extra expense to the school.• Guiding member of the Shaftsbury Elementary School Technology Committee: responsible for determining technology needs and planning technology purchases for the school. The Technology Committee worked with a $24,000 budget to determine the technology needs, improvements, and purchases for the elementary school.Course Work:• A+ Certification I, Marlboro College• Online Collaborative Tools, Marlboro College Show less



Hulett Electric & Father

• United States
• Construction
• 1 - 100 Employee

• Self-Employed

  • 1994 - 2010

  • Electrical wiring and device installation in residences under the supervision and direction of a master electrician. • Business manager duties (accounts payable and receivable, payroll, and all else as required) in Windows and MAC OS X environments. • Electrical wiring and device installation in residences under the supervision and direction of a master electrician. • Business manager duties (accounts payable and receivable, payroll, and all else as required) in Windows and MAC OS X environments.



Inchcape Testing Services

• United States
• Biotechnology Research

• Technical Support

  • 1991 - 1994

  • FORTRAN and C++ programming for the metals testing lab in support of processing data from the testing equipment. • Communications problems troubleshooting between the lab hardware and the mainframe computers running VMS. • Data deliverable production for clients. • FORTRAN and C++ programming for the metals testing lab in support of processing data from the testing equipment. • Communications problems troubleshooting between the lab hardware and the mainframe computers running VMS. • Data deliverable production for clients.



University of Vermont

• United States
• Higher Education
• 700 & Above Employee

• System Programmer/Network Technician

  • 1989 - 1991

  • Installation, maintenance, modification, and problem resolution of mainframe and microcomputer system-level software for communications which provided remote login sessions, file sharing, electronic mail distribution and peripheral sharing between DEC mainframes running VMS, microcomputers and terminals. • Communications problem resolution in the various local and wide area networks and data switches. Required knowledge of VAX/VMS in a VAXcluster environment, MS-DOS, IBM VM/CMS operating systems, TCP/IP, LAT, DECnet, XNS, and IPX communications protocols, communications devices, terminals/PCs and peripheral devices of varying vendors all working together in a local and wide area network environment. Also required knowledge of DCL for programming. Data Communications Tech, Univ Computing Services, University of Vermont; Burlington, VT — 1988-1989 • Installed, maintained, problem solved and documented communications equipment for the various local area networks and data switches. Required knowledge of VAX/VMS, MS-DOS, and IBM VM/CMS operating systems, TCP/IP, DECnet, and XNS communications protocols, communications devices, terminals/PCs, and peripheral devices of varying vendors working in a local area network environment. Technician I, Micro Computing Services, University of Vermont; Burlington, VT — 1987-1988 • Installation, maintenance, problem resolution and documentation of communications equipment for the Ungermann Bass local area network and Gandalf data switches. Required knowledge of VAX/VMS, MS-DOS and IBM VM/CMS operating systems, XNS communication protocol, and communications devices (modems, terminals, servers, etc.), terminals/PCs, and peripherals of varying vendors. • Diagnosed problems with and repaired AT&T PC6300 microcomputers. Communications Tech, University Computing Services, University of Vermont; Burlington, VT — 1985-1987. Computer Operator, Academic Computing Center, University of Vermont; Burlington, VT - 1984-1985. Show less