Experience

Bright Hygiene

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Operations Co-ordinator

  • Aug 2015 - Present

  To contact existing clients to book in cleans, manage the diary of Operatives ( using Sage ACT) and schedule appointments. Monitor the loss/ reduction of sales. Manage and deal with complaints and escalations. Ordering of equipment, and working along side with an independent feedback company, which helps provide an after sales service. To contact existing clients to book in cleans, manage the diary of Operatives ( using Sage ACT) and schedule appointments. Monitor the loss/ reduction of sales. Manage and deal with complaints and escalations. Ordering of equipment, and working along side with an independent feedback company, which helps provide an after sales service.



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Health Care Co-ordinator

  • Oct 2013 - Jul 2015

  Calling to arrange delivery of prescriptions and equipment for specific medicine/ illness, and if necessary chase for prescriptions that had not been passed from the GP/ Hospitals. Co ordinate with the delivery drivers and make sound judgement if the patient was not home, as to if we were able to leave the medicine, in a pre-ordained location. Calling to arrange delivery of prescriptions and equipment for specific medicine/ illness, and if necessary chase for prescriptions that had not been passed from the GP/ Hospitals. Co ordinate with the delivery drivers and make sound judgement if the patient was not home, as to if we were able to leave the medicine, in a pre-ordained location.



FUSION DRAINAGE 24/7 LIMITED

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Business Office Manager

  • Jun 2010 - Apr 2013

  Was in charge of all office administration and the in house accounts, dealing with clients and engineers, bookings and queries. Dealt with wages, and worked in close proximity to the accountant who oversaw all legal requirements with taxes and other items. Worked with Sage 50, and worked with the directors in regards to the day to day running of all aspects of running a small developing business. Was in charge of all office administration and the in house accounts, dealing with clients and engineers, bookings and queries. Dealt with wages, and worked in close proximity to the accountant who oversaw all legal requirements with taxes and other items. Worked with Sage 50, and worked with the directors in regards to the day to day running of all aspects of running a small developing business.



B&Q

• United Kingdom
• Retail
• 700 & Above Employee

• Gardening Manager

  • Oct 1998 - Apr 2009

  Worked up[wards from checkouts to Hard side supervisor, onto Show rooms , then on to Gardening Manager - oversaw line drawings, ordering of plants, and maintaining the lay-flats for seasonal promotions. Oversaw a team of gardening staff and the warehouse staff, operated and covered front end checkouts and worked in conjunction with other managers on a weekend to oversee a smooth running process of a store. Covered complaints and Health and safety, with profit protection awareness, Worked up[wards from checkouts to Hard side supervisor, onto Show rooms , then on to Gardening Manager - oversaw line drawings, ordering of plants, and maintaining the lay-flats for seasonal promotions. Oversaw a team of gardening staff and the warehouse staff, operated and covered front end checkouts and worked in conjunction with other managers on a weekend to oversee a smooth running process of a store. Covered complaints and Health and safety, with profit protection awareness,