Ela Serim

Travel agent at Reve Tour
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Contact Information
us****@****om
(386) 825-5501
Location
Atasehir, Istanbul, Turkey, TR
Languages
  • Français Native or bilingual proficiency
  • Anglais Professional working proficiency
  • Arabe Native or bilingual proficiency
  • Turc Native or bilingual proficiency
  • Espagnol Elementary proficiency

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Bio

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Credentials

  • FLE
    Institut français
    May, 2015
    - Oct, 2024

Experience

  • Reve Tour
    • Türkiye
    • Events Services
    • 1 - 100 Employee
    • Travel agent
      • Jun 2017 - Present

      - Development of marketing plans (market analysis, determination of targets, action plan, choice of advertising axes, etc.) - Design of operations intended to develop the sale of agency services. - Development of marketing plans (market analysis, determination of targets, action plan, choice of advertising axes, etc.) - Design of operations intended to develop the sale of agency services.

  • Webhelp
    • France
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Quality & training specialist
      • Aug 2021 - Sep 2022

    • Senior Customer Service Advisor
      • Feb 2021 - Sep 2022

  • Walmart Canada
    • Canada
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2020 - Dec 2020

      Listening to requests, responsible for processing returns and exchanges, and they may occasionally have to ring up purchases. Marketing credit cards. Listening to requests, responsible for processing returns and exchanges, and they may occasionally have to ring up purchases. Marketing credit cards.

  • San Deco Official
    • Türkiye
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Area Sales Marketing Manager
      • Jun 2016 - May 2017

      My job was to develop business plans to achieve sales, inventory, profitability and cost goals for the region I am responsible for, manage and coordinate the sales team Ensure communication between the center and the region Manage regional and inter-client business processes effectively and efficiently Give, lead and follow the goals of the sales team to gain new customers and increase product penetration among existing customers. At the time when I occupy the post we organized a training and a show room in Ouagadougou in Burkina faso. Also We did a training course and a client visit to Algiers , Bejai and Casablanca . Show less

  • VOYAJ TURİZM VE MEDYA TİC LTD STİ
    • Travel agent
      • May 2013 - Apr 2016
  • Airbus
    • Aviation & Aerospace
    • 1 - 100 Employee
    • Logistics internship.
      • May 2012 - Jun 2012
  • CIH BANK
    • Morocco
    • Banking
    • 700 & Above Employee
    • stage administratif
      • May 2011 - Jun 2011
  • LMS marketing
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Assistante de sondage
      • Jun 2009 - Sep 2009

Education

  • Hassan II University of Casablanca
    Bachelor of Administrative Management, Administrative Management
    2012 - 2013
  • IMBT
    Master's Degree, Human Resource Management
    2013 - 2014
  • Lycee qualifiant Al khansaa
    Higher technician's certificate in management, Management
    2010 - 2012

Community

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