Ela Sutcu

Visitor Experience Associate at Mildred Lane Kemper Art Museum
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Contact Information
us****@****om
(386) 825-5501
Location
Greater St. Louis
Languages
  • English Native or bilingual proficiency
  • Turkish Limited working proficiency
  • Spanish Limited working proficiency
  • Italian Limited working proficiency

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Experience

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Visitor Experience Associate
      • Sep 2019 - Present

      • Enthusiastically welcome and check-in thousands of patrons each year at the front desk.• Communicate information to new guests, public tours, and K-12 academic groups about visitor protocol, the permanent collection, current exhibitions, public programs, and membership offerings.• Actively participate in the museum’s Inclusion, Diversity, Equity, Accessibility, & Justice Taskforce(IDEAJ/DEAI) since its formation in 2021.• Frequently attend professional development trainings.

    • Social Media Marketing Internship
      • Jan 2023 - May 2023

      • Created, scheduled, and published 12 to 15 media posts per week, using organized content calendars.• Directed and edited trendy yet professional short videos (Instagram Reels and TikToks) to promote free public events and special exhibitions, including “African Modernism in America” and “Counterpublic.”• Documented and assisted with public events and university press release days for exhibition premieres.• Applied the latest trends from Hootsuite webinars to optimize social media management strategies. Show less

    • Student Educator
      • Aug 2022 - May 2023

      • Curated and facilitated themed museum tours of the permanent collection to promote art education to WashU freshmen in college writing, K-12 school tours, and the general public.• Fostered safe spaces for novice art viewers to participate in group discussion, visual analysis exercises, as well as engage in reflective critical thinking, to stimulate alternative modes of visual learning.• Approached lesson planning with a pedagogical focus.• Completed over 30 hours of professional training. Show less

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Barista/Bartender
      • Apr 2022 - Present

      • Provide excellent customer service at luxury country club/gym as a part-time barista and bartender • Create traditional espresso drinks and signature cocktails at the indoor and outdoor bars • Build and cultivate friendly professional relationships with valued members, guests, and coworkers • Maintain sanitary cleanliness protocol and assist coworkers with dishwashing and kitchen duties. • Provide excellent customer service at luxury country club/gym as a part-time barista and bartender • Create traditional espresso drinks and signature cocktails at the indoor and outdoor bars • Build and cultivate friendly professional relationships with valued members, guests, and coworkers • Maintain sanitary cleanliness protocol and assist coworkers with dishwashing and kitchen duties.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Betty Grossman Fellowship
      • Aug 2021 - May 2023

      Full Tuition Remission & Stipend; Worked in the Digital Art History Lab and as Course Assistant for undergraduate lecture. Full Tuition Remission & Stipend; Worked in the Digital Art History Lab and as Course Assistant for undergraduate lecture.

    • Barista
      • Jun 2020 - Jun 2021

      • Fostered self-starter skills and customer service efficiency in a fast paced environment. • Crafted thousands of espresso drinks, eventually earning a role as one of the main baristas leading espresso production on busy weekends. • Organized, packaged, and delivered custom cookie/cake orders to assist the bakery team during busy pickup hours. • Fostered self-starter skills and customer service efficiency in a fast paced environment. • Crafted thousands of espresso drinks, eventually earning a role as one of the main baristas leading espresso production on busy weekends. • Organized, packaged, and delivered custom cookie/cake orders to assist the bakery team during busy pickup hours.

    • United States
    • Artists and Writers
    • 1 - 100 Employee
    • Research & Marketing Internship
      • Aug 2018 - May 2019

      • Researched and appraised fine art, luxury goods, and antiques in the global art market alongside the Director, working live auctions, in-person and virtually. • Operated phone call sales for national and international clients. • Handled and photographed artworks. • Established younger clientele by increasing Link’s social media presence and interactivity on Instagram. • Learned and navigated catalogue software (TMS) to create and maintain organized digital inventories. • Cultivated dealer-buyer relations with prospective patrons on preview days. Show less

    • United States
    • Medical Practices
    • Small Business Owner
      • Aug 2015 - May 2019

      • Created and developed maviela from an individual project to a local small business, selling thousands of handmade jewelry made with authentic gemstones from around the world. • Designed and developed online store using website design and ran social media marketing and branding (Facebook, Instagram, VSCO, & Pinterest). • Managed business finances and organized orders using Google Sheets and Microsoft Excel. • Photographed and edited pictures for online store using professional Canon camera and editing applications. • Regularly designed new products and collections. • Offered special designs and products for sororities and clubs to promote maviela to wider audiences on campus. • Welcomed product feedback from customers and solicited social media influencers for advertising opportunities/incentives. • Sent monthly e-newsletters to email subscribers about new styles, collections, coupons, and sales. Show less

    • United States
    • Retail
    • 300 - 400 Employee
    • Team Member/Barista
      • Feb 2015 - Jul 2015

      • Provided friendly customer service selling loose-leaf tea, teapots, and accessories and brewing iced tea and to-go hot drinks. • Acquired and applied knowledge about international tea production, traditional brewing techniques, and the extensive history of tea. • Led commission sales by selling the most merchandise during promotional events. • Provided friendly customer service selling loose-leaf tea, teapots, and accessories and brewing iced tea and to-go hot drinks. • Acquired and applied knowledge about international tea production, traditional brewing techniques, and the extensive history of tea. • Led commission sales by selling the most merchandise during promotional events.

Education

  • Washington University in St. Louis
    Master of Arts - MA
    2021 - 2023
  • Saint Louis University
    Bachelor of Arts - BA
    2016 - 2019
  • University of Missouri-Columbia
    2015 - 2015
  • Parkway West High School
    High School Dipolma
    2011 - 2015

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