El Zhene
Project Manager at AgileFluent- Claim this Profile
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English Professional working proficiency
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Russian Native or bilingual proficiency
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Turkish Elementary proficiency
Topline Score
Bio
Credentials
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EFSET English Certificate 72/100 (C2 PROFICIENT)
EF Standard English Test (EF SET)Mar, 2022- Nov, 2024 -
Система: запуск и продюсирование онлайн-школ
OOO "Нетология"Feb, 2021- Nov, 2024 -
Türkçe A1 Seviyesi Harmanlanmış Model Kurs Programı
Enstitü İstanbul İSMEKSep, 2022- Nov, 2024
Experience
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AgileFluent
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Armenia
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Staffing and Recruiting
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1 - 100 Employee
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Project Manager
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Oct 2023 - Present
- Taking care of full process of marketing webinars - Taking care of full process of marketing webinars
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Gloria Kruner’s Home Staging & Redesign Consulting
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Düsseldorf, North Rhine-Westphalia, Germany
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Product Manager
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Sep 2020 - Oct 2023
- Supervised the development of the first online home staging course in Russian, which was accredited by the International Association of Home Staging Professionals (IAHSP®). - Increased webinar funnel conversion by 50% thanks to the notification system and a new structure for the sales presentation. Developed an asynchronous course format that increased the online school's revenue by 14% and reduced tutor workload. - Optimized team performance by implementing agile methodologies and promoting collaboration in Notion. - Set up the CRM system by implementing sales manager scripts that doubled the conversion rate from leads to customers and reduced the cost of customer acquisition by 23%. Show less
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Libertadacademy.com
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Santiago Metropolitan, Chile
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Product Manager
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Mar 2021 - Nov 2021
- Hired and coordinated a cross-functional team resulting in the launching of 3 online courses from scratch in stock trading and cryptocurrency. - Improved the online school's KPIs: COR - 35%, NPS - 95% by implementing more detailed roadmap planning, backlog prioritization, and developing good communication with the team. - Managed the integration of LMS GetCourse with Libertex's Salesforce CRM, including payments, sales funnels, and student notification processes. - Hired and coordinated a cross-functional team resulting in the launching of 3 online courses from scratch in stock trading and cryptocurrency. - Improved the online school's KPIs: COR - 35%, NPS - 95% by implementing more detailed roadmap planning, backlog prioritization, and developing good communication with the team. - Managed the integration of LMS GetCourse with Libertex's Salesforce CRM, including payments, sales funnels, and student notification processes.
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Mavi
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Türkiye
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Retail Apparel and Fashion
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700 & Above Employee
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Training Supervisor
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Oct 2017 - Jan 2020
- Improved the skills of service and sales staff (Mystery shopping score = 94%) by implementing a corporate online university based on LMS iSpring learn. - Developed an L&D system (over 70 online courses, weekly training, and monthly evaluation) resulting in the promotion of team members and a reduction of employee turnover. - Improved the skills of service and sales staff (Mystery shopping score = 94%) by implementing a corporate online university based on LMS iSpring learn. - Developed an L&D system (over 70 online courses, weekly training, and monthly evaluation) resulting in the promotion of team members and a reduction of employee turnover.
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Education
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1998 - 2003
Ярославский Государственный Университет им. П.Г. Демидова (ЯрГУ) / Yaroslavl Demidov State University
Master's degree, Counseling Psychology
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