El Zhene

Project Manager at AgileFluent
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Contact Information
us****@****om
(386) 825-5501
Location
Belgrade, Serbia, RS
Languages
  • English Professional working proficiency
  • Russian Native or bilingual proficiency
  • Turkish Elementary proficiency

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Bio

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Credentials

  • EFSET English Certificate 72/100 (C2 PROFICIENT)
    EF Standard English Test (EF SET)
    Mar, 2022
    - Sep, 2024
  • Система: запуск и продюсирование онлайн-школ
    OOO "Нетология"
    Feb, 2021
    - Sep, 2024
  • Türkçe A1 Seviyesi Harmanlanmış Model Kurs Programı
    Enstitü İstanbul İSMEK
    Sep, 2022
    - Sep, 2024

Experience

  • AgileFluent
    • Armenia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Project Manager
      • Oct 2023 - Present

      - Taking care of full process of marketing webinars - Taking care of full process of marketing webinars

  • Gloria Kruner’s Home Staging & Redesign Consulting
    • Product Manager
      • Sep 2020 - Oct 2023

      - Supervised the development of the first online home staging course in Russian, which was accredited by the International Association of Home Staging Professionals (IAHSP®). - Increased webinar funnel conversion by 50% thanks to the notification system and a new structure for the sales presentation. Developed an asynchronous course format that increased the online school's revenue by 14% and reduced tutor workload. - Optimized team performance by implementing agile methodologies and promoting collaboration in Notion. - Set up the CRM system by implementing sales manager scripts that doubled the conversion rate from leads to customers and reduced the cost of customer acquisition by 23%. Show less

  • Libertadacademy.com
    • Product Manager
      • Mar 2021 - Nov 2021

      - Hired and coordinated a cross-functional team resulting in the launching of 3 online courses from scratch in stock trading and cryptocurrency. - Improved the online school's KPIs: COR - 35%, NPS - 95% by implementing more detailed roadmap planning, backlog prioritization, and developing good communication with the team. - Managed the integration of LMS GetCourse with Libertex's Salesforce CRM, including payments, sales funnels, and student notification processes. - Hired and coordinated a cross-functional team resulting in the launching of 3 online courses from scratch in stock trading and cryptocurrency. - Improved the online school's KPIs: COR - 35%, NPS - 95% by implementing more detailed roadmap planning, backlog prioritization, and developing good communication with the team. - Managed the integration of LMS GetCourse with Libertex's Salesforce CRM, including payments, sales funnels, and student notification processes.

  • Mavi
    • United States
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Training Supervisor
      • Oct 2017 - Jan 2020

      - Improved the skills of service and sales staff (Mystery shopping score = 94%) by implementing a corporate online university based on LMS iSpring learn. - Developed an L&D system (over 70 online courses, weekly training, and monthly evaluation) resulting in the promotion of team members and a reduction of employee turnover. - Improved the skills of service and sales staff (Mystery shopping score = 94%) by implementing a corporate online university based on LMS iSpring learn. - Developed an L&D system (over 70 online courses, weekly training, and monthly evaluation) resulting in the promotion of team members and a reduction of employee turnover.

Education

  • Ярославский Государственный Университет им. П.Г. Демидова (ЯрГУ) / Yaroslavl Demidov State University
    Master's degree, Counseling Psychology
    1998 - 2003

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