Experience

Paramount Property

• Malaysia
• Real Estate
• 1 - 100 Employee

• Customer Care & Township Management Executive

  • Nov 2019 - Present

  To ensure customer satisfaction and delightful interaction about their properties. Conduct Pre-Delivery Inspection with project and Quality Assurance (QA) team. Monitoring issues or suggestions raised by customers through the company’s website, calls or messages. Carry out joint-inspection with purchasers and keep the ensuring they are informed of the status of defects rectification work. Providing daily on-site inspections during DLP and to giving feedback to the Manager. Prepare periodical reports on defects and to attend department meetings, 1defects meeting and site meetings.



Pavilion Property Holdings

• United Kingdom
• Construction
• 1 - 100 Employee

• Customer Care

  • Sep 2018 - Nov 2019

  To ensure customer satisfaction and delightful interaction about their properties. Conduct Pre-Delivery Inspection with project and Quality Assurance (QA) team. Handle incoming call and emails to arranged appointment to handover vacant possession to purchasers. Make a good relationship between owner. To ensure customer satisfaction and delightful interaction about their properties. Conduct Pre-Delivery Inspection with project and Quality Assurance (QA) team. Handle incoming call and emails to arranged appointment to handover vacant possession to purchasers. Make a good relationship between owner.



Yayasan Hijau Malaysia

• Program Promotion (Intership)

  • Jun 2018 - Sep 2018

  1) To design and implement programs, strategies and integrative approaches to improve the awareness level and acceptance at the grassroots, specifically the youths, and to create demands and opportunities in green technology.2) To assist, plan and implement a range of promotional activities and public awareness in the field of green technologies and practices through the media, workshops, exhibition, roadshow and carnival events so that public awareness can be taught to those of all ages. 3) To assist in reviewing, updating, improving strategies, methods and new approaches to ensure optimal exposure of green practices to public life in order to target short-term, medium term and long term goals