Ekta Singh

Customer Service Specialist at FinMapp
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Contact Information
us****@****om
(386) 825-5501

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Experience

  • FinMapp
    • India
    • Financial Services
    • 1 - 100 Employee
    • Customer Service Specialist
      • Nov 2022 - Present

  • Dhani
    • India
    • Financial Services
    • 700 & Above Employee
    • Senior Customer Care Officer
      • Apr 2019 - Nov 2022

      Responsible for addressing customer needs and ensuring they have a positive experience. Used customer service skills. This skill set includes qualities like active listening, empathy, problem-solving and communication. Responsible for addressing customer needs and ensuring they have a positive experience. Used customer service skills. This skill set includes qualities like active listening, empathy, problem-solving and communication.

  • STAR INDIA MARKET RESEARCH
    • Indore, Madhya Pradesh, India
    • Finance Associate
      • Feb 2018 - Oct 2018

      Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions. Do analysis in equity and commodity market on daily basis to facilitate customers. Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions. Do analysis in equity and commodity market on daily basis to facilitate customers.

Education

  • INSTITUTE OF CO OPERATIVE AND CORPORATE MANAGEMENT RESEARCH AND TRAINING, LUCKNOW
    Master of Business Administration, FINANCE AND MARKETING
    2016 - 2018
  • SCRIET CCS UNIVESITY MEERUT
    Bachelor of Technology - BTech, ELECTRONIC AND INSTUMENTATION ENGNEERING
    2012 - 2016

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