Experience

Qatar Executive
• Airlines and Aviation
• 1 - 100 Employee
• Cabin appearance supervisor

  • Nov 2016 - Present

Yas Viceroy Abu Dhabi
• Supervisor Rooms

  • Dec 2014 - Oct 2016


Jumeirah Group / Jumeirah Hotels & Resorts

• Housekeeping Supervisor

  • Jan 2014 - Nov 2014

  • Report on duty on time with proper grooming, punch time card in and sign the daily attendance sheet.• To attend briefings conducted by department head/asst. Housekeeper.• To sign and collect the master key of the room’s.• To proceed to the allocated service center and brief all the room attendants regarding day’s activities, expected arrivals, VIP service if any and other specific duties to be carried out. • To allot duties and room’s for the room attendants.• To hand over check list to the boy’s and remind them of their duties towards the same.• To issue all necessary items like cleaning materials, guest supplies, cleaning equipments and etc. to room attendants.• Go around and check for the following: room attendant’s performance, cleanliness of the rooms, maintenance work done and standard setup of guest amenities.• To have control on consumption of guest supplies and to maintain consumption record on daily basis.• To check all the rooms and to raise maintenance work order and to follow up with engineering for action.• To collect guests comments regarding cleaning of room and the service provided by the room attendants and to prepare reports on daily basis and forward the same to Exec. Housekeeper.• To have an eye for details with regards to following: Room attendant’s daily report, Housekeeping Clearance for checkout, Room Inspection Report, Stores Requisition, Lost and found & Breakage report.• To have check on personal hygiene and grooming of room attendant on duty.• To ensure that machines are properly cleaned after use.• To train and motivate the room attendants on the job and to maintain discipline among them.• To organize through cleaning program during off season.• To attend phone calls/guests calls and to ensure service provided immediately.• To communicate effectively with the guests and solve their complaints/problems if any. Show less

• Housekeeping

  • Nov 2011 - Nov 2014

  MAINTAIN THE STANDARRD OF THE HOTEL AND LOOK AFTER THE GUESTS AND FEEL THERE SATISFACTION TOWARDS THE HOTEL AND PROVIDE THEM PLEASURE STAY IN THE HOTEL



The Palace

• Brazil
• Events Services

• Housekeeping Attendant

  • Jul 2011 - Oct 2011

  Reports duty on time with proper grooming, punch in and sign the daily attendance sheet To attend daily briefings conducted by department head/asst.Housekeeper. To sign and collect the section Master keys To arrange the Pantry/trolley for the smooth running of the day To check the rooms for Discrepancy physically and hand over accordingly to the coordinator/Supervisor Responsible for the cleanliness, orderliness, and adequacy of supplies and amenities in the guestrooms, public areas, work area, and equipment. To identify and anticipate guest needs and requirements by attending all the guests requests. Does turndown service, observing established procedures and standards. Installs rollaway beds, baby cots, bed boards and other extra items required by the guests, in manner reflecting the Hotel's standards. Any unsolved complaints /problems to be brought to the notice of the supervisor/coordinator. Responsible for the service standards of the rooms based on hotel standards To make sure that the doors are locked and lights switched off in the room at the end of the day To handover the section keys and log out from the daily attendance sheet. Show less



HABTOOR GRAND BEACH RESORT AND SPA

• Housekeeping Attendant

  • Sep 2009 - Jun 2011

  Reports duty on time with proper grooming, punch in and sign the daily attendance sheet To attend daily briefings conducted by department head/asst.Housekeeper. To sign and collect the section Master keys To arrange the Pantry/trolley for the smooth running of the day To check the rooms for Discrepancy physically and hand over accordingly to the coordinator/Supervisor Responsible for the cleanliness, orderliness, and adequacy of supplies and amenities in the guestrooms, public areas, work area, and equipment. To identify and anticipate guest needs and requirements by attending all the guests requests. Does turndown service, observing established procedures and standards. Installs rollaway beds, baby cots, bed boards and other extra items required by the guests, in manner reflecting the Hotel's standards. Any unsolved complaints /problems to be brought to the notice of the supervisor/coordinator. Responsible for the service standards of the rooms based on hotel standards To make sure that the doors are locked and lights switched off in the room at the end of the day To handover the section keys and log out from the daily attendance sheet. Show less