Experience

PAL Pensions

• Nigeria
• Financial Services
• 100 - 200 Employee

• Relationship Manager

  • Apr 2018 - Present

  Business Relationship Management: 1) Building and maintaining strategic relationships with top-tier employers by having a deeply rooted relationship with payroll officers, Human resource personnel and Managers and Union Executives. 2) Tracking consistent monthly remittance of pension obligations by employers and prompt provision of correct contribution schedules to enable upload of pension remittances. 3) Driving comprehensive compliance to Pensions Reforms Act 2014 and regulations of the National Pensions Commission. Customer Relationship Management: Holding periodic interactive sessions, mobile service desks, and presentations through physical visits and telecommunication channels. Business Development Executive: Aggressively growing the market share in value (Asset under management) and numbers (Retirement Savings Account PINs) Show less



MainOne

• United Kingdom
• Telecommunications
• 400 - 500 Employee

• Product Sales Personnel

  • Jun 2017 - Mar 2018

  Manage relationships of specific SME accounts as assigned and also grow the accounts to increase the company’s sales/revenues. Use an existing network of industry contacts to generate new SME business leads. Deliver sales presentations as may be required to high level decision makers. Attend client meetings as required for sales closure Maintain and expand relationships with existing clients and potential clients. Serve as the primary customer contact for technical and business issues for those specific accounts Achieving sales targets Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction. Show less



SAINSBURY'S BANK

• HARLOW TOWN, ENGLAND

• Travel Money Advisor

  • Mar 2015 - Nov 2015

  Customer Service: Providing efficient and helpful service, Ensuring customers benefit from our expertise etc. · Complaint Handling: First Point of contact complaints Resolution · Selling & Buying products and services: Currency, Exotic Currency, Cash passports, Western Union, In-store & online CCY ordering · Promotional activity: Tannoys, Leaflets, Posters, Point of Sale and Huddles Customer Service: Providing efficient and helpful service, Ensuring customers benefit from our expertise etc. · Complaint Handling: First Point of contact complaints Resolution · Selling & Buying products and services: Currency, Exotic Currency, Cash passports, Western Union, In-store & online CCY ordering · Promotional activity: Tannoys, Leaflets, Posters, Point of Sale and Huddles



MACTAY CONSULTING LIMITED

• Call Agent Trainee

  • Jun 2013 - Jul 2013

  Attending to customers sim registration complains and also enlightening Customers on the significance of sim registration Attending to customers sim registration complains and also enlightening Customers on the significance of sim registration



WEST AFRICAN EXAMINATION COUNCIL

• NYSC ASSOCIATE STAFF

  • Mar 2012 - Feb 2013

  Highly involved in conducting examinations in different local Government areas in Ekiti state and also the Coordination of Marking and Checking exercise of returned scripts. Highly involved in conducting examinations in different local Government areas in Ekiti state and also the Coordination of Marking and Checking exercise of returned scripts.