Ekaterina Sergeeva

Commercial Sales Specialist at Adam Protection
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Contact Information
Location
UK

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Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Commercial Sales Specialist
      • Mar 2022 - Present

      Research and recommend prospects for new business opportunities Research and analyze sales options Build and maintain relationships with clients and prospects Attend workshops to learn more technical and professional skills Build and maintain professional networks Follow current trends and competitors to identify improvements or recommend new services/approach Research and recommend prospects for new business opportunities Research and analyze sales options Build and maintain relationships with clients and prospects Attend workshops to learn more technical and professional skills Build and maintain professional networks Follow current trends and competitors to identify improvements or recommend new services/approach

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Customer Care Representative
      • Oct 2019 - Sep 2021

      Communicating with all distributors by phone or emails Providing excellent and accurate service to the customer requests Reviewing held for payment reports on regular basis and oversee communication to rectify problem orders Identifying problems with members and solving them according Keeping close commutation with the managers Answering Live Chat daily Communicating with all distributors by phone or emails Providing excellent and accurate service to the customer requests Reviewing held for payment reports on regular basis and oversee communication to rectify problem orders Identifying problems with members and solving them according Keeping close commutation with the managers Answering Live Chat daily

    • Manager, Social Media Department
      • Aug 2016 - May 2018

      ”Goddess in Me”, Online Retail Platform, Start-up Developed a social media strategy and set goals to increase brand awareness and increase customer engagement for a start up Managed all social media channels (Facebook, VKontakte, Instagram, Youtube, Twitter) Developed and managed promotional campaigns to increase brand awareness Edited and pioneered blog posts and promotional articles Organized photo shoots and managed marketing campaign logistics Led the client communication and managed telephone, email and face-to-face interactions (agency roles) Show less

    • United States
    • Retail
    • Personal Assistant to Design Director
      • Jun 2014 - Aug 2016

      Assigned and carried out specific projects and research for a design director in a Russian fashion retailer with sales over 500 mill rub Responsible for managing accounts and monthly budgets Devised and maintained office efficiency and optimization systems, including data management and filing structures Arranged travel, visas and accommodation on short notice and with impeccable execution Organized and maintained diaries and made and monitored busy appointments schedule Dealt with correspondence on behalf of the director Show less

Education

  • Anglia Ruskin University
    MSc, Management Development Studies
    2012 - 2014
  • British Academy of Fashion Design
    Postgraduate Degree, Diploma Course in Fashion Design,
    2020 - 2021
  • Anglia Ruskin University
    Bachelor's degree, Business Management
    2008 - 2012

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