Ekaterina Poliakova

Change Manager at Nextail
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Contact Information
us****@****om
(386) 825-5501
Location
Russia, RU
Languages
  • Russian Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Full professional proficiency

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Credentials

  • IELTS, DELE
    -

Experience

  • Nextail
    • Spain
    • Software Development
    • 100 - 200 Employee
    • Change Manager
      • Jun 2021 - Present

      • Leading along with Customer Success team, the customer handover to BAU (Business as Usual); • Involved in the end to end of customer on -boarding processes, training customer teams, analyzing customer metrics & helping with driving change in customer organization; • Product analytics, work with product and business metrics; • Ensure customers understand how to use our solutions; • Support customers through change; • Ensure customers are following best practices; • Ensure product adoption after go-live • Provide insights for success metrics and feedback to product functionalities; • Train new joiners from other departments. Show less

  • EQS Group
    • Germany
    • Software Development
    • 300 - 400 Employee
    • Business Development Manager, Compliance
      • Dec 2020 - May 2021

      Submission to the General Director • Developed business segment “Compliance”; • Participated in marketing strategy and effective PR tools, coordinated and launched sales of digital compliance products; implemented marketing activities in Russia and the CIS countries; • Product and development management: strategy, positioning, vision, roadmap; • Maintained relationships with new and current clients; • Worked closely with other departments, including foreign missions; • Participated in events (conferences and seminars). Show less

  • Thomson Reuters
    • Canada
    • Software Development
    • 700 & Above Employee
    • Presale & Project Manager in the CIS, Central and Eastern Europe
      • May 2017 - Oct 2019

      • Key product - automation of internal audit; • Launched products on international markets in order to increase brand awareness and sales; • Created and developed relationships with partners and clients in the CIS and CEE countries: Turkey, Greece, Czech Republic, Hungary, Romania, Poland, and etc.: • Annual sales turnover in the range of $ 400K - 500K; • Interacted with developers and the product owner in the USA to monitor projects and ensure quality product implementation; • Key product - automation of internal audit; • Launched products on international markets in order to increase brand awareness and sales; • Created and developed relationships with partners and clients in the CIS and CEE countries: Turkey, Greece, Czech Republic, Hungary, Romania, Poland, and etc.: • Annual sales turnover in the range of $ 400K - 500K; • Interacted with developers and the product owner in the USA to monitor projects and ensure quality product implementation;

Education

  • Financial University under the Government of the Russian Federation
    MSc Information Security, Information Security of Financial and Lending Institutions
    2017 - 2019
  • Высшая Школа Экономики
    Project Management Course
    2020 - 2020
  • Financial University Under the Government of the Russian Federation
    Bachelor's degree, International Economic Relations
    2012 - 2016
  • Erickson Coaching International
    The Art & Science of coaching
    2022 - 2022
  • Skillbox
    Product Manager and UX-Designer
    2022 -

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