Experience

RESO-Garantia

• Russian Federation
• Insurance
• 100 - 200 Employee

• Auto Insurance Account Specialist

  • Dec 2013 - Present

  Managing relationships with key 18 car dealerships in the region for consistent annual sales growth • Training dealership staff on RESO online systems, providing product consultations and ongoing support, troubleshooting process and system issues • Owning monthly automotive sector analytics: sales reporting and auditing, RESO internal systems data and paperwork maintenance • Customer service support in the branch, auto insurance consultations and policy issuance • Coordinating with the regional and central offices, working with centralized underwriting function Show less



Private Practice

• Russian Federation

• Tutor of English and French as Second Languages

  • Aug 2011 - Jul 2017

  Provided high efficiency individual language training to up to 14 students at a time: • Flawlessly managed complex calendar coordinating students' preferences and locations • Designed individually tailored curricula to meet each student's language development needs • Demonstrated high level of flexibility by accommodating last minute change requests • Developed different approaches to effectively work with a variety of ages and backgrounds Provided high efficiency individual language training to up to 14 students at a time: • Flawlessly managed complex calendar coordinating students' preferences and locations • Designed individually tailored curricula to meet each student's language development needs • Demonstrated high level of flexibility by accommodating last minute change requests • Developed different approaches to effectively work with a variety of ages and backgrounds



Exect Business Training

• Russian Federation
• Human Resources Services
• 1 - 100 Employee

• Administrative Assistant / Translator

  • Aug 2013 - Nov 2013

  Provided high quality administrative support in a fast paced client centric environment • Answered, screened and directed incoming calls, took and relayed messages • Maintained formal office record keeping, managed office courier • Supported business travel (flights, hotels, transfers booking) • Translated training and instructional materials (Eng-Rus/Rus-Eng) Provided high quality administrative support in a fast paced client centric environment • Answered, screened and directed incoming calls, took and relayed messages • Maintained formal office record keeping, managed office courier • Supported business travel (flights, hotels, transfers booking) • Translated training and instructional materials (Eng-Rus/Rus-Eng)



Industrial Trade Association "Business Partnership"

• Bryansk, Russian Federation

• Project Based Interpreter (contract)

  • Mar 2012 - Jun 2012

  Provided full interpretation support (Eng-Rus/Rus-Eng) to a series of Russian-Italian business meetings in metal processing: • The only interpreter at intense multi-day events taking place at the plant, office and social venues • Consecutive interpreting of negotiations, equipment training, equipment installation process, social events (dinners, receptions) Provided full interpretation support (Eng-Rus/Rus-Eng) to a series of Russian-Italian business meetings in metal processing: • The only interpreter at intense multi-day events taking place at the plant, office and social venues • Consecutive interpreting of negotiations, equipment training, equipment installation process, social events (dinners, receptions)



Boston Consulting Group (BCG)

• United States
• Business Consulting and Services
• 700 & Above Employee

• Temporary Project Support (contract)

  • Jun 2011 - Jun 2011

  Conducted field research in retail sector, delivered research results in Excel Conducted field research in retail sector, delivered research results in Excel