Experience

LINK Mobility Development Hub

• Bulgaria
• Information Technology and Services
• 1 - 100 Employee

• QA Engineer

  • Jul 2018 - Present



Ascent

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Software Test Engineer

  • Jan 2018 - Jun 2018



Conquex

• QA Specialist

  • Mar 2016 - Nov 2017



Codix

• France
• Software Development
• 500 - 600 Employee

• Business Analyst

  • Mar 2014 - Mar 2016

  Work closely with project teams to review requirements for testability and develop a test approach.Develop test case requirements and test plans based on supplied requirements documents and design specifications.Functional testing and regression testing of application features, with a focus on writing detailed feedback for effective defect resolution.Record and document results and compare to expected results.Document anomalies and issues.Examine code and execution of code in various environments.Verify specific action or function of code.Provide application instructions for users.



Coca-Cola HBC

• Switzerland
• Food & Beverages
• 700 & Above Employee

• IT On-site Support Specialist

  • Jun 2012 - Jan 2014

  Provide first level IT support of IT equipment, productivity software and critical business systems .Assist with the deployment of hardware and software to end users (including the installation, configuration and testing).Organizes the implementation of IS security policies with end-users, provisioning and de-provisioning process, including setting up of hardware/software for new hires, and receiving hardware from employees.Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve incidents.Resolve incidents associated with company policies, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences.Escalate incidents to the next level of support if they can not be solved, in order to comply with agreed Service Level (SLA).Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) according to company policies and IT Service process.Work with external suppliers to ensure cost effective delivery of maintenance servicesAssist with IT tasks related to office moves, build outs and relocations.Keep the IT equipment database up to date Participate in different Local and Group IT projects.

• IT On-Call Support Specialist

  • Apr 2010 - Jun 2012

  Provide technical assistance to the customers of the company;Investigate and resolve computer software and hardware issues;Provide technical support to solve problems: PCs, printers, telecom, copiers, cablingProvide support for SAP - users, monitoringProvide first level support for applications used in Coca-Cola Hellenic (Lotus Notes, Phoenix, MSOffice etc.)Register all issues in the centralized helpdesk system (BMC Service Desk/Kors), as well as monitor and resolve them or escalate to the next level of support if they can not be solved, in order to comply with agreed Service Level (SLA).Proactively assist customers to avoid or reduce problem occurrence.



tilllate AG

• Spain
• Technology, Information and Internet
• 1 - 100 Employee

• Management assistance

  • Oct 2009 - Jan 2014

  Event photography for Europe’s biggest online nightlife community - Tilllate.com. Event photography for Europe’s biggest online nightlife community - Tilllate.com.



E Post PLC private postal operator

• Designer Prepress

  • Nov 2005 - Dec 2009

  Prepress preparation, related to the activities of the company and support for the company’s website. Prepress preparation, related to the activities of the company and support for the company’s website.



Consult CTM Real estate agency

• Computer Operator

  • Jun 2005 - Nov 2005

  Publishing of advertisements Publishing of advertisements