Ekaterina KUTANOVA

EMEA Customer Service Representative at Viskase Companies, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Levallois-Perret, Île-de-France, France, FR
Languages
  • Anglais Full professional proficiency
  • Français Full professional proficiency
  • Russe Native or bilingual proficiency

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Experience

    • United States
    • Packaging and Containers Manufacturing
    • 500 - 600 Employee
    • EMEA Customer Service Representative
      • Nov 2016 - Present

      - Keep up to date with client demands in overseas market : orders, samples requests - Make shipping arrangements- Assist in providing customer with quotations, payments debts, prices- Provide after-sales service in coordination with the quality department- Execute intermediate role within internal and external services and customers - Handle and prepare all international documentation - Keep up to date with client demands in overseas market : orders, samples requests - Make shipping arrangements- Assist in providing customer with quotations, payments debts, prices- Provide after-sales service in coordination with the quality department- Execute intermediate role within internal and external services and customers - Handle and prepare all international documentation

    • France
    • Apparel & Fashion
    • 1 - 100 Employee
    • Sales assistant/ Export and France
      • Jan 2016 - Jun 2016

      - Improved sales of France and overseas customers, B to B and B to C - Followed up business and logistic datas- Provided after-sales services- Assisted in organisation and operation of media sales and tradeshows- Managed online sales- Processed and verified various sales orders and payment transactions - Improved sales of France and overseas customers, B to B and B to C - Followed up business and logistic datas- Provided after-sales services- Assisted in organisation and operation of media sales and tradeshows- Managed online sales- Processed and verified various sales orders and payment transactions

    • France
    • Retail Apparel and Fashion
    • 500 - 600 Employee
    • Sale Assistant
      • Jan 2015 - Dec 2015

      - Developed additional sales and customers satisfaction - Participated in trade activity - Contributed in management of sale point - Developed additional sales and customers satisfaction - Participated in trade activity - Contributed in management of sale point

    • Canada
    • Retail
    • 700 & Above Employee
    • Keyholder
      • Sep 2012 - Dec 2014

      - Managed the team activity- Filled in administrative paperwork- Managed cash and payment systems - Controled the stock - Participated in merchandising in accordance with store layouts plans - Managed the team activity- Filled in administrative paperwork- Managed cash and payment systems - Controled the stock - Participated in merchandising in accordance with store layouts plans

Education

  • Université Paris-Est Créteil (UPEC)
    Bachelor's degree, Trilingual Management: Central and Eastern Europe markets, Languages applied to Business
    2015 - 2016
  • Sorbonne Université
    Bachelor's degree, Negotiations in trade business, Languages applied to Business
    2014 - 2015
  • Удмуртский Государственный Университет
    Master 2 (M2), Foreign languages and Literature (english)
    2005 - 2010

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